Plumbing Concierge
Jobrapido
Our client is looking for a Plumbing Concierge who will serve as the program's white-glove concierge to their customers. This role will take and make calls to support customers with their mobile app set-up, troubleshoot their automatic water shut-off device, and provide white-glove level customer service. Duration: 6-month contract (with option to extend as the pilot scales) Hours: 40 hours per week Location: Nashville, TN (U.S.-based) Work Schedule: Hybrid Equipment: Company-issued laptop will be provided Scope of Work / Key Responsibilities Serve as plumbing expert for all inbound and outbound calls to customers Troubleshoot automatic water shut-off device issues for customers Contact customers for water alerts and shut-offs to offer assistance Ensure that all customers’ devices are online and help customers to get online Support warranty troubleshooting and initiate warranty claims when appropriate Support plumbers with installation and app set-up issues Provide plumbing expertise to help resolve escalated customers Additional Responsibilities Assist with root-cause analysis of plumbing-related service issues or customer complaints Provide feedback on training materials and job aids as products, processes, or devices evolve Support ad hoc plumbing-related projects and requests Required Experience & Qualifications Hands-on plumbing experience (licensed plumber preferred) Proven ability to take complex, technical plumbing processes and explain them to customers Strong communication skills, both verbal and in writing Ability to handle to work with customers who maybe frustrated with the new technology Experience with in-home technology (e.g., smart home, connected, or IoT devices) Additional Preferred Qualifications Experience working with plumbing related device manufacturer’s Familiarity with call center operations Working knowledge of plumbing codes and water shut-off device technology Deliverables Answer calls in a professional and knowledgeable way Resolve customer escalations Resolve device issues over the phone
- Job PostingFind your joy here, at The Addison of Gwinnett Park, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!The Addison of Gwinnett Park,...SuggestedFlexible hours
- IBI Clinic in Lawrenceville, GA is seeking a Bilingual Patient Coordinator to join our team. You will support patients with appointments, intake, billing, and follow-ups while delivering compassionate care in English and Spanish. The role emphasizes strong communication...Suggested
- ...Vacuum Concierge Join our highly successful team at Tommy's Express Car Wash! If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, you'll love Tommy's Express! What can Tommy's offer you? ~...SuggestedFull timePart timeWork at officeShift workWeekend work
- Capital Health, a regional leader in patient care, seeks a full-time receptionist/clerk to support two hospitals and the medical group network in Lawrenceville, GA. You will manage calls, schedule appointments, collect payments, and maintain HIPAA-compliant records while...SuggestedFull time
- The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure...Suggested
- Mountain Park Animal Hospital is seeking a Client Care Specialist to manage check-in/check-out, gather pet histories, and pass on information to veterinarians and staff. The role focuses on accurate recordkeeping, courteous client interactions, and clear communication ...
- ...Schedule: 1 weekday + every other weekend ABOUT THE ROLE As a Concierge atBelmont Village Senior Living, you will serve as the initial point of contact for residents, family members, vendors and guests visiting our community. Your primary responsibility as a Concierge...Full timeTemporary workWeekend workWeekday work
- MAA in Duluth, GA is seeking a Resident Experience Specialist to boost resident satisfaction by guiding move-ins, performing inspections, and coordinating service requests through the on-site office. You will conduct pre-move inspections with SightPlan, host tours, respond...Work at office
- Ulta Beauty in the United States is seeking a Prestige Beauty Advisor to maximize prestige category sales by engaging guests and guiding selections of color cosmetics, skincare and fragrance. The role emphasizes exceptional guest service, product knowledge and collaboration...
- TPC Sugarloaf, part of the TPC Network in Duluth, GA, is hiring a Tennis Shop Coordinator to support members and guests in the Tennis Shop. You will greet customers, answer questions, schedule court times, process sales, and assist with inventory and merchandising to ensure...
- Visionworks is seeking a Part Time Clinical Specialist (CS)/Optometric Assistant in Buford, GA to be the face of our exam practice, guiding patients through the Visionworks journey with warmth and expertise. You’ll perform preliminary testing, document records, introduce...Part time
- Restore Hyper Wellness in Buford, Georgia, seeks passionate individuals to join as Hyper Wellness Representatives. This role is essential for delivering high-quality customer experiences focused on health and wellness. You'll assist clients with wellness services, handle...
$60k
Customer Concierge - High-Luxury Client Experience & Bespoke Automotive Sales Location: Buford, GA - 100% onsite Compensation: $60,000 base salary + commission (OTE $110,000+) Overview Our clients are not purchasing vehicles—they are commissioning rolling works of art...$60k
A luxury automotive recruiting firm based in Buford, GA is seeking a Customer Concierge to provide exceptional service in a high-net-worth client environment. The role requires proven consultative sales skills, particularly with luxury goods, and the ability to manage multiple...- Macy's in Buford, GA is seeking an Ambassador to drive sales by connecting with customers and sharing product knowledge. You will become the expert for designated brands, build repeat clientele, and collaborate with store leadership and vendors. This full-time role offers...Full time
- Gwinnett Place Honda Job Posting Gwinnett Place Honda Location: 3325 Satellite Blvd, Duluth, Georgia 30096 Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer...Hourly payWork experience placementWork at officeLocal areaShift workAfternoon shift
- Lane Bryant in Buford, GA is seeking a part-time Associate to create a hospitable store environment, engage customers, and contribute to store goals. You will help customers with needs, share product knowledge, and reflect the Lane Bryant brand through fashion expertise...Part timeNight shiftWeekend work
- Premier Automotive Group seeks a Service Advisor in Buford, GA to oversee service orders and the service drive. You will ensure customers receive prompt, courteous, and effective service, answering questions about vehicles, warranties, and repairs. You will coordinate technicians...
- Leonisa USA in Norcross, GA seeks a Customer Service Rep/Personal Shopper to engage customers via Live Chat, email, and phone, answering questions, solving problems, and offering product solutions with a personal shopper touch. You will handle inquiries about promotions...Work at officeMonday to Friday
- Leonisa-US is seeking a Customer Service Rep/Personal Shopper to assist customers via live chat, email and phone from our Norcross, GA office. The role focuses on resolving inquiries, offering product solutions and coordinating delivery and order adjustments in both Spanish...Work at office
- Job Description Job Description Guest Services / Front Desk Representative (Rotating Shifts) Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates...Work at officeLocal areaFlexible hoursShift workRotating shift
$38 - $42 per hour
Job Title: Household Manager & Family Assistant Location: Johns Creek, GA 30022 Employment Type: Part-time (15-20 hours per week) Schedule: Monday, Tuesday, and Thursday; 12:00pm - 5:00pm, with occasional flexibility for date night coverage Compensation: ...Hourly payPart timeFor contractorsSeasonal workImmediate startShift work- Description Responsibilities Assist guests with luggage, transportation, and general requests Escort guests to accommodations, inspect rooms, and respond to needs promptly Organize and store luggage securely in designated areas Provide accurate information...Full timeTemporary workLocal areaAfternoon shift
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