Customer Service Supervisor
$65k - $80kAmerican Esoteric Laboratories
- # Customer Service SupervisorApplylocations: Sunrise Main Labtime type: Full timeposted on: Posted Todayjob requisition id: REQ-036335**Job Functions, Duties, Responsibilities and Position Qualifications:****We're not just a workplace - we're a Great Place to Work certified employer!**Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!**LOCATION: 250 Miller Place, Hicksville, NY 11801****HOURS: 8:30am-5pm (flexibility required); Monday to Friday****FULL TIME: Benefits Eligible****In this role you will:*** Oversee workflow for the department.* Create an environment that facilitates open communication with team members and acts in a professional and courteous manner when interacting with team and department members.* Motivate and utilizes staff effectively through fostering a positive, supportive work environment.* Support departmental staff in the performance of their duties.* Investigate and resolve problems regarding tests and results in order to ensure accurate and efficient service. s.* Provide support to the joint venture and attend joint venture related meetings as advised.* Communicate via, phone, face-to-face and email with other departments in the lab for problem resolution.* Schedule employee shifts and breaks; responsible for coverage when replacements cannot be found* Approve time off and overtime* Documents and records employee productivity* Documents performance issues and address them accordingly as well as complete annual performance assessments.* Ensure compliance with HIPAA requirements by respecting and maintaining the confidentiality of information relative to patients and clients.* Participate in the interview and selection process of candidates.* Oversee training of new employees and retraining for existing employees.* Continuously communicates with patients and doctors’ offices, and internal departments.**All you need is:*** 2 year Associated Degree or equivalent.* Minimum 5 years working in a customer service driven environment.* Minimum 1 year Supervisory experience, preferred.* Excellent customer service skills including excellent oral and written communication.* Ability to handle a heavy call volume* Excellent interpersonal skills with management, team members, patients, clients and partners.* Ability to make immediate decisions and sound judgment calls.* Proficient skills in keyboard and operating computer system.* Leadership abilities to successfully coach, counsel, and motivate staff while maintaining composure and professionalism.* Proper judgment when exposed to confidential information.* Creative problem solving skills.Salary minimum to max is $65,000 to $80,000. Pay is commensurate with experience; geographic differentials to the pay range may apply.Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.**We’ll give you:*** Appreciation for your work* A feeling of satisfaction that you’ve helped people* Opportunity to grow in your profession* Free lab services for you and your dependents* Work-life balance, including Paid Time Off and Paid Holidays* Competitive benefits including medical, dental, and vision insurance* Help saving for retirement, with a 401(k) plus a company match* A sense of belonging – we’re a community!**We also want you to know:**This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.**Scheduled Weekly Hours:**40**Work Shift:****Job Category:**Laboratory Operations**Company:**Sunrise Medical Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
- J-18808-Ljbffr American Esoteric Laboratories
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Supervisor in Hicksville, NY vacancy
- Lincoln Tech in Levittown is seeking a Manager of Student Services to develop a holistic support structure for adult learners. You will build authentic relationships and connect students to essential resources, helping them navigate their educational journey. This role...Suggested
$21 - $24.5 per hour
Tepedino & Company CPAs LLC, based in Jericho, NY, is seeking a full-time Receptionist. This role involves being the first point of contact for clients and visitors, ensuring a professional environment while performing critical administrative duties. The successful candidate...SuggestedHourly payFull time$100k
...opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and...SuggestedLocal areaSlice Merchant Services
Farmingdale, NY4 days ago- Goatusa in Plainview, NY is seeking a Director of Customer Experience to define and lead the overall strategy across retail stores and... ...seamless brand experience while providing oversight to customer service departments. With 10+ years of experience in apparel retail, the...Suggested
$18 - $30.2 per hour
A leading grocery store chain in New York is seeking a Supervisor to oversee Customer Service & E-Commerce operations. Responsibilities include ensuring outstanding customer experiences, monitoring performance metrics, and developing Team Members. Candidates should have...SuggestedHourly pay$130k
Job Title Director of Customer Experience Job Purpose The Director of Customer Experience is responsible for defining and leading the... ...experience strategy across retail stores, live events, and the customer service department. This role focuses on elevating service standards,...Full timeWork at officeMonday to FridayFlexible hoursAfternoon shift$75k - $175k
...target companies and existing assigned Customer accounts. The Enterprise Sales Account Executive... ...knowledge of Lightpath products, services, funnel management methodology, processes... ...Attend all meetings as directed by your supervisor and management. Submit weekly sales...Local areaKids For The Future
Hicksville, NY4 days ago$106.5k - $195.1k
Location Boston, Chicago, Dallas, Hoboken, Irvine, Los Angeles, New York. Job Overview EY is a global professional services firm with a dedicated Financial Services Organization. In the Private Tax practice, we serve privately held companies and their owners and families...Work experience placementPrivate practiceSummer holidayImmediate startFlexible hours$48.95k - $80.42k
...responsible for selling Optimum Products and services to Enterprise companies. This position... ...activities aimed at establishing new customer relationships each week while developing... ...Attending all meetings as directed by your supervisor and management. Submit weekly sales...Local areaOptimum Communications Corp
Bethpage, NY4 days ago$66.3k - $75k
...owner after contract execution, ensuring a smooth transition to service. Manage and grow assigned accounts through regular... ...opportunities. Act as a trusted advisor, aligning solutions with customers' business goals. Assist in implementing company marketing plans...Contract workWASH Multifamily Laundry Systems
Hicksville, NY3 days ago$89.2k - $101.7k
...opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them...Full timePart timeWork at officeLocal areaCapital One
Jericho, NY4 days ago- About the Role We are seeking a Client Success Director to manage and grow a portfolio of clients, serving as their primary point of contact and trusted advisor. This role blends strategic advisory with hands‑on execution. You will lead client relationships, guide HR strategy...
$17.7 - $22.62 per hour
...Client Service Coordinator The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes... ...to remain free. Hiring Qualifications & Competencies Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening...Hourly payMinimum wageFull timeTemporary workPart timeFlexible hoursShift workBanfield
Hempstead, NY4 days ago$85k - $115k
...in EPIC Private Client is responsible for providing exceptional service and guidance to a group of private clients by providing... ...rounding and selling additional coverage. Assume ownership of customer concerns and feedback until completion. Remarket accounts according...Hourly payFull timePrivate practiceEdgewood Partners Insurance Center
Melville, NY1 day ago- Job Title Location 1111 Stewart Avenue, Bethpage, NY, 11714, United States Description Lightpath
- American Esoteric Laboratories is seeking a Customer Service Supervisor in Hicksville, NY. You will oversee department workflow, motivate staff, and ensure compliance with regulations. The ideal candidate has at least 5 years of customer service experience and demonstrated...
$80k - $100k
...launching strategic opportunities Negotiate contract renewals Manage the day-to-day relationship with account, including the customer service, marketing, and reporting inquiries from accounts Lead business reviews, and strategic planning sessions with accounts...Contract work$71.3k - $106.8k
...necessary to maximize client relationships. What You'll Bring Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality service standards, and evaluation of customer satisfaction....Flexible hoursStifel Financial
Garden City, NY3 days ago- ...PURPOSE AND SCOPE As the Patient Services Coordinator this position coordinates scheduling pre‑procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi‑line telephone and fax...Work at officeImmediate start
Fresenius Medical Care
Hicksville, NY4 days ago $20 - $25 per hour
...Paid-Time Off: Accrue up to 3 weeks, plus an annual “you” day for self-care. Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family. Extra Perks and Fringe Benefits: Additional benefits and ongoing perks for our dedicated teams....Full timePart timeWork at officeImmediate startFlexible hoursPremier Care Dental Management
Plainview, NY4 days ago$20 - $21 per hour
...Agent, you will: Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. Welcome and serve guests in person and over the phone everyday. Enjoy solving problems, be comfortable using a computer to check...Hourly payTemporary workChartwell Hospitality
Westbury, NY1 day ago$80k - $110k
...edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $...Work at officeImmediate startFlexible hoursAcrisure LLC
Uniondale, NY16 hours ago$20k
...and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended! What You’ll Bring to...Hourly payFull timePart timeLocal areaFlexible hoursAfternoon shift- ...verifying financial information, and covering the front desk. The ideal candidate will possess a HS Diploma or GED, with prior customer service experience preferred. The position offers competitive pay, robust benefits including medical, dental, and a 401k plan, and...
$107.16k - $226.32k
...KPMG is currently seeking a Manager or Senior Manager, Global Executive & Private Clients – Japanese to join our Business Tax Services practice. Responsibilities: Support clients in analyzing the tax implications of working internationally and filing income...Full timePrivate practiceLocal areaKPMG
Melville, NY5 days ago- ...previous positions.Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.Communication Skills: Superior...Work at office
Panossian Oral & Maxillofacial Surgery
Massapequa, NY1 day ago - ...Patient Services Coordinator We are looking for a Coordinator to work Monday through Saturday, with occasional half-day Saturdays. Scheduling can be adjusted with overtime or time off during the week. The role involves greeting patients, checking them in and out, scheduling...Work at officeImmediate start
CH01 CHE Fresenius Medical Care (Schweiz) AG
Plainview, NY2 days ago $70 - $80 per hour
...Customer Relationship Manager Reporting to the Vice President of Business Development and Sales, the Customer Relationship Manager... ...updating databases, and consistently delivering exceptional customer service. Additional duties involve responding to customer inquiries,...Work from home- ...Position: Customer Account Manager Reports To: Business Unit Manager Position Summary The Customer Account Manager is the focal point... ...orders, preparing general correspondence, and coordinating customer service needs while being a strong contributor to a dynamic team...Contract workWork at office
Arkwin Industries
Bethpage, NY3 days ago $100k - $125k
...someone who has spent years operating at the highest level of client service and brings the communication skills, instincts, and composure... ...communicate. Tracking orders, anticipating needs, navigating custom specifications, and always responding with the clarity and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Supervisor. Be the first to apply!
Related searches
- insurance customer service manager Hicksville, NY
- director customer care Hicksville, NY
- customer service support manager Hicksville, NY
- sales customer service manager Hicksville, NY
- manager customer experience Hicksville, NY
- customer service executive Hicksville, NY
- customer advocacy manager Hicksville, NY
- manager customer success team Hicksville, NY
- emergency services manager Hicksville, NY
- member service manager Hicksville, NY