Solution Architect, AI

About Us At Litify, we’re revolutionizing the legal industry by being the platform that powers the top performers in law. As a trailblazer in legal technology, Litify delivers an all‑in‑one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their operations. Our mission is to deliver better business outcomes for our clients, so they can focus on providing the best legal service. Over 400 enterprise businesses and 55,000+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, we’re recognized on Inc. 5000 and Deloitte Technology Fast 500 for our growth. Litify has offices in New York and New Orleans and is at the heart of legal innovation. About the Role We are seeking a Solution Architect to join the Litify AI team within our Professional Services organization. Operating with a high degree of autonomy, you will lead the practical application of advanced AI technologies within the legal sector, helping to define and establish new industry standards. You will direct the end‑to‑end implementation of Litify AI for our clients, designing custom agent workflows on the Salesforce platform, providing strategic guidance, and executing successful deployments. While collaborating closely with a Project Manager, you will maintain complete ownership of the technical solution, including system architecture, configuration, and final project outcomes. Responsibilities Demo Litify AI capabilities to clients and prospects, tailoring demonstrations to their specific legal workflows and use cases. Lead discovery sessions to solicit and document client requirements, translating them into detailed solution designs. Build and deploy custom AI agent workflows on Litify AI’s Salesforce‑based framework, owning configuration from design through go‑live. Serve as the primary technical advisor to clients on Litify AI capabilities, best practices, and product roadmap. Work closely with your Project Manager to scope, plan, and deliver AI implementations on time and within budget. Partner across Sales, Engineering, and Customer Success to align on client needs, surface feedback, and drive successful outcomes across the full client journey. Define success metrics for each deployment and drive adoption to ensure clients realize measurable value. Document solution designs, configuration decisions, and implementation guides for client and internal use. Collaborate with Litify’s product and engineering teams to surface client feedback and influence the AI roadmap. Qualifications (Required) 4+ years of Salesforce implementation experience, with advanced mastery of Salesforce Flows and modern automation tooling. Trusted advisor to clients – able to walk a C‑suite executive through complex AI architecture and translate the same concepts to a non‑technical end user. Proven ability to own a technical workstream end‑to‑end – from requirements to delivery – with minimal oversight. Experience in a professional services, consulting, or client‑facing implementation role. Experience designing and deploying AI agents, or automated workflow solutions in a client‑facing role. Hands‑on experience with LLM‑based tools, prompt engineering, and agent orchestration frameworks. Strong understanding of the Salesforce data model, security architecture, object relationships, and platform capabilities. Additional Preferences (Nice‑to‑have) Experience with Litify or other legal operations platforms. Familiarity with law firm workflows: intake, matter management, billing, and document generation. Salesforce Certifications: AI Specialist, Administrator, Platform App Builder, or Consultant. Compensation The estimated base salary pay range for this role is $100,000–$120,000. You may also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry and are one part of many compensation, benefits, and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. Equal Opportunity Litify is an equal opportunity employer and embraces diversity. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, age, disability, or any other protected status. #J-18808-Ljbffr Litify