Warehouse Coordinator

Truck Builder / Warehouse Coordinator

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The Truck Builder / Warehouse Coordinator supports efficient warehouse and transportation operations by combining expert load planning with strong warehouse coordination skills. This role is responsible for building safe, space-optimized trailer loads using Truck Builder software, preparing and processing inbound and outbound documentation, and maintaining accurate operational records. The coordinator communicates with drivers, vendors, and internal teams to resolve issues, schedule inbound freight, support outbound returns and investigations, and ensure smooth daily workflow. Success in this position requires strong communication, analytical ability, attention to detail, and the ability to work collaboratively across warehouse functions. Work is primarily office-based with routine exposure to warehouse environments, including coolers and freezers as low as 5F.

Essential Duties And Responsibilities

Duties may include but are not limited to general warehouse, inbound and/or outbound functions. Duties may vary depending on shift.

The schedule is Sunday through Thursday from 4:00 PM until completion, with an occasional Friday as needed.

General warehouse:

• Prepare, process, and distribute routine warehouse documentation including inbound/outbound forms, discrepancy reports, stock/damage claims, time sheets, requisitions, and shipping labels.
• Communicate with internal teams, drivers, and external partners to support operational needs and resolve issues.
• Respond to inquiries, research information, and provide timely updates to warehouse leadership. Collect, track, and input operational metrics such as shorts, mispicks, damages, service levels, and overtime.
• Support warehouse personnel by troubleshooting selecting, loading, and shipping issues.
• Perform additional duties as assigned by management.

Inbound:

• Schedule receiving appointments with vendors based on warehouse capacity and operational needs.
• Maintain and update the daily Delivery Appointment Sheet for the receiving department.
• Conduct inbound driver check-in and check-out processes.
• Assign receiving doors and ensure warehouse readiness for inbound freight. Prepare and confirm purchase orders for receiving activities.
• Coordinate with receiving teams to ensure accurate and timely unloading of inbound freight.

Outbound:

• Support night warehouse operations by checking returns, credit slips, and assembling returned orders for proper slotting.
• Investigate picking errors, locate missing products, and resolve discrepancies.
• Communicate with selectors, loaders, and supervisors to address outbound issues and maintain workflow.
• Complete outbound paperwork and reports, including documents for selecting crews, route loading, drivers, and nightly truck receipts.
• Update and maintain the master storage report to ensure accurate inventory placement and tracking.

Supervision:

• N/A

Relationships

• Internal: Operations manager, purchasing department
• External: Carriers, vendors

Work Environment

• The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

Minimum Qualifications

Related Experience/Requirements:

• Minimum of two years of experience in warehouse & delivery procedures required.

Knowledge/Skills/Abilities:

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Education

• High school diploma or GED/equivalent required.

Preferred Qualifications

Certifications/Training

• Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock equipment inventories, and warranties.

Physical Qualifications

Must be able to perform the following physical activities for the described length of time:

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $21.66 and $26.00.

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***