Remote Customer Service & Sales Representative - Career Transition Opportunity (Training Provided) (United States)

Considering a Career Change?

If you have a background in customer service, education, hospitality, retail, or another people-focused role and want a remote career with more flexibility and income potential, this opportunity was built with career-switchers in mind.

You do not need prior sales or insurance experience. Our system is designed to help motivated individuals transition successfully into a customer service–driven sales role with structured training, mentorship, and ongoing support.

Many of our representatives begin part-time while maintaining their current job and move into full-time once they see consistent results.

What This Role Really Is

This is a customer service–first position where you guide individuals who have already requested information. There is no cold calling. Conversations are consultative, professional, and focused on helping people make informed decisions.

• Respond to warm inquiries from individuals who requested information online, by phone, or through mail
• Deliver a positive customer service experience through scheduled Zoom or phone appointments
• Educate clients on available options and help them complete straightforward applications
• Follow a step-by-step system that removes guesswork and supports long-term success
• Work remotely with full training, tools, and back-office support provided

Full-time schedules typically include:

• 5–10 hours per week on outreach and follow-ups
• 10–20 hours per week meeting with customers
• 5–10 hours per week on training, development, and administrative tasks

Income & Advancement

• Commission-based compensation with monthly bonus opportunities
• Average entry-level sale pays $600–$800
• Full-time representatives average 3–7 sales per week
• Performance-based increases available every 2–3 months
• No quotas and no income ceiling

Income varies by individual performance. Figures represent averages of active representatives.

This Role Is a Strong Fit If You

• Have experience in customer service, teaching, hospitality, retail, or administrative roles
• Are dependable, professional, and comfortable speaking with people
• Want a remote role with training and a clear growth path
• Are self-motivated and open to coaching
• Are a U.S. Citizen or Permanent Resident willing to complete licensing and a background check

No license? No problem. We provide guidance and support to help you obtain your Life Insurance License.

Why Career-Switchers Choose This Role

• Fully remote work with flexible scheduling
• Warm leads provided — no cold calls
• Structured onboarding and one-on-one mentorship
• Skills transfer easily from customer service roles
• Long-term career potential without returning to school

About Ian Graham Agency, LLC

Ian Graham Agency, LLC is a remote financial services agency focused on mentorship, integrity, and practical training. We specialize in mortgage protection, final expense, retirement solutions, and debt elimination strategies, and we help individuals from all professional backgrounds build sustainable, work-from-home careers through a proven system.