Computer Systems Specialist

Position Overview The Computer Systems Specialist plays a key role supporting and maintaining Shelton School’s technology infrastructure. This position provides on-demand hardware and software support to staff, and students, helping to ensure the seamless operation of all IT systems on campus. A strong background in Apple device support is essential, along with experience working in Windows environments. The role also involves the management and upkeep of additional systems, including printers, security cameras, phone systems, and campus‑wide announcements. Benefits Generous Time Off (Including 4 Weeks of School Holidays, 2 Weeks of Vacation and standard federal holidays) Free Lunch Medical, Dental, Vision Short & Long Term Disability 403B Match Tuition Remission Qualifications & Skills Bachelor's Degree required, preferably in Computer Science or related discipline. Strong proficiency with Apple hardware, macOS, and iOS environments. Basic understanding of Windows OS and cross‑platform compatibility. Ability to manage multiple functions, activities, and projects; prioritize duties to ensure timely completion. Excellent interpersonal and communications skills, both verbal and written. Essential Functions Attendance and punctuality are essential to the successful performance of this job. Equipment Setup and Operation Assist with deployment of Apple devices, including imaging and device enrollment. Assist with deployment of printers, including large multi‑function printers and smaller desktop devices. Assist with deployment of Windows devices, including imaging and software installation. Assist with the operation and administration of security cameras and related software. Assist with the operation of the phone, bells, and announcements systems. Maintenance and Troubleshooting Perform routine maintenance and updates on computers, devices, and network‑connected systems. Diagnose and resolve hardware, software, and connectivity issues across multiple platforms. Assist with the operation and administration of the print server and related software. Monitor the network for anomalies and take action when required. Assist with set up and management of Google Admin. Support Provide on‑demand hardware and software support to Shelton staff and students. Perform routine maintenance for computers, printers, and other peripherals. Ensure a safe and reliable online learning environment for students and staff. Support technology needs during school events and occasional after‑hours activities. Support Security and Maintenance when hardware or software issues arise. Support Audio Visual Specialist when needed. Other duties as assigned by the Director of Technology. Collaboration Contribute to the development and improvement of technology procedures and practices. Collaborate with the Technology Team to document CIS 18 Critical Security Controls. Documentation Maintain accurate user and asset records. Maintain accurate system testing records. Communicate effectively with staff and students. Physical Requirements Seeing Ability to Move Distances within & between buildings Lifting 15 Pounds Carrying 15 Pounds Pushing/Pulling Color Perception (Red, Green, Amber) Hearing/Listening Clear Speech Touching (Dexterity, Hand & Finger) Driving (local/over the road) Mental/Reasoning Requirements Reading - Simple Writing - Complex Analysis/Comprehension Reading - Complex Clerical Judgment/Decision Making Writing - Simple Basic Math Skills Work Environment Works Alone Works with Others Verbal Contact with Others Face‑to‑Face Contact Inside & Outside Noise Disclaimer The above are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. When requested, reasonable accommodations may be made to enable the incumbent to perform the essential functions. These statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. #J-18808-Ljbffr