ASSISTANT MANAGER

Pete's Deli Assistant Manager

The Deli Assistant Manager supports the Deli Manager in daily operations and helps lead a team that delivers fresh food, friendly service, and a clean, organized deli. This position leads by example and oversees deli operations when the Deli Manager is unavailable.

Key Responsibilities

• Prepare pizza, sandwiches, and other deli products according to Pete's recipes and quality standards.
• Maintain food availability in the Grab-N-Go and hot case while adjusting production to customer demand and minimizing waste.
• Assign daily tasks, coach employees, and follow up to ensure work is completed correctly and on time.
• Assist with training new employees on food preparation, customer service, cleaning, and food safety procedures.
• Follow food safety standards, including proper cooking and holding temperatures, labeling, date rotation, and sanitation.
• Ensure required Crunchtime offerings, photos, and kitchen walks are completed accurately and on time.
• Assist with inventory counts, ordering, receiving deliveries, and recording waste.
• Support scheduling and staffing needs while following approved labor hours.
• Handle customer concerns professionally and communicate operational issues to the Deli Manager or District Manager.
• Maintain a clean, stocked, and organized kitchen and complete opening and closing duties.

Qualifications

• Previous food service or retail experience preferred; leadership experience is a plus.
• Strong communication, organization, and teamwork skills.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Dependable attendance and availability to work assigned shifts, including weekends and holidays as needed.
• Ability to perform essential duties, including standing for extended periods, stocking products, cleaning, and safely operating kitchen equipment, with or without reasonable accommodation.

Reports To: Deli Manager