Care Coordinator

Job Description

Job Description

Happier at Home is the perfect solution for anyone who needs support no matter where they call home. We are dedicated to improving the lives of our clients by providing compassionate, one-on-one care in the comfort of their homes. The Care Coordinator works to ensure the operation runs efficiently so we can effectively manage, support, and grow our clientele and our staff.

The Care Coordinator role is essential for successful operations, management, and growth. There are a few must-haves for the right applicant:

• Self-driven. This individual must work with a sense of urgency and thrive on self-accomplishment.
• Strong organizational skills. Such skills include managing numerous schedules, information systems, people, tasks, and projects.
• Excellent communication skills. This includes verbal, written, and listening.
• Problem-solving abilities.
• Passion. A caring person who can demonstrate empathy and has a passion for our services.

Key Responsibilities:

• Create and monitor daily caregiver schedules to address staffing needs.
• Communicate with field staff regarding schedules and pertinent client information.
• Answer phones, solve issues, or provide information as requested.
• Maintain timekeeping records in the scheduling system.
• Follow up on new client prospects.
• Screen potential caregiver applicants.
• Onboard new caregivers.
• Client/family communication.
• Maintain a learning management system for caregivers.
• Assist with filing and other administrative tasks as assigned.
• Other responsibilities as requested by Business Manager or Owner.

This is a full-time on-site position. Some on-call is required for after-hours emergencies. Benefits include PTO and 401k, competitive salary and bonus potential.