IT Service Desk Pro (Tier 1) - User Support & Troubleshooting
Beth Israel Lahey Health, Inc.
Beth Israel Lahey Health, Inc. is seeking a Service Desk Analyst to deliver world-class IT support across its entities. This Tier 1 role handles logging, triage, resolution, and follow‑up for service requests and incidents, using the ITSM suite to document actions and maintain SLA expectations. You will support PCs, printers, peripherals, and mobile devices, work with Windows 10, Mac OS, and core applications, and communicate clearly with colleagues at all levels. #J-18808-Ljbffr Beth Israel Lahey Health, Inc.
Vacancy posted 2 days ago
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