Medical Assistant II-OBGYN-West/Avon

Job Description

Location & Schedule

• Clinic Address: 1115 Ronald Reagan Parkway Avon, IN 46123
• Hours: 8:00 AM – 4:30 PM
• Full-time/Days/40 hours per week
• Schedule: Monday–Friday
• Weekends: No
• Holidays: No
• Requires current MA certification or pending certification with test date scheduled

About the Clinic

• OB/GYN practice serving women of all ages
• Team of 16 Medical Assistants
• Relationship‑based, patient‑centered care model

Key Responsibilities

• Room patients and assist providers during visits
• Obtain and document vital signs and patient histories
• Perform blood draws and point‑of‑care testing (e.g., urine tests)
• Call patients with instructions, results, or follow‑ups
• Partner closely with providers to deliver high‑quality patient care

What We're Looking For

• Certified Medical Assistant (certification required)
• Passion for patient care and making a meaningful difference
• Reliable, dependable attendance
• Compassionate, patient‑focused approach
• Positive attitude with a strong team‑first mindset
• Comfortable building long‑term relationships with patients

Why Join Our Team?

• Support patients during some of the most meaningful moments of their lives
• Strong emphasis on:
  • Patient comfort and trust
  • Relationship‑based care
  • Teamwork and mutual support
• Welcoming, supportive environment where:
  • Patients feel heard, respected, and cared for
  • Team members feel proud of the work they do every day

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.