Customer Service Rep I

Looking for a fast-paced customer service role with huge room to grow? We’re hiring a Customer Service Representative to join a great team!

What you’ll do:

• Help customers and business partners via phone and email

• Resolve issues and track delivery routes in real time

• Keep operations running smoothly behind the scenes

What you need:

• 1+ years of customer service/call center experience preferred

• Proficiency with Microsoft Office (Word, Excel, PowerPoint)

• Multitasking skills and a calm problem-solving mindset

Shift: Main shift is 12:00 PM – 8:30 PM (Monday–Friday), with flexibility needed for 7:00 AM – 3:30 PM or 9:00 AM – 5:30 PM coverage as required.

salary: $16.99 - $17 per hour
shift: Second
work hours: 12 PM - 8:30 PM
education: High School

Responsibilities

Assist customers and business partners via telephone and email

• Handle customer complaints in a calm, professional manner

• Diagnose, assess, and resolve problems or issues

• Monitor progress of delivery routes

• Scan haul-away pods and verify stamps

• Process changes or cancellations to delivery orders

Skills

• Microsoft Office
• Word
• Excel
• Customer Service
• Coordination
• Customer support
• Logistics
• Data Entry
• Scheduling

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.