Employee and Labor Relations Manager

Responsibilities Answer Employee and Labor Relations (ER/LR) inquiries, direct as appropriate, or provide information requiring comprehensive knowledge of the Collective Bargaining Agreement (CBA) and Fund policies, procedures and operations; provide information as appropriate to knowledge base and level of issue Provide management and staff with coaching/counseling necessary to assist them in resolving personnel matters Assist with the Senior Manager in recommending strategies, goals and objectives for both collective bargaining and management staff Mediate conflict between management and staff in an attempt to reconcile differences Investigate and evaluate union complaints to determine viability before leading the fact‑finding process and investigations of employee grievances and issues Assess all disciplinary actions submitted by Managers before issuance Co‑facilitate workshops that fall within Employee relations including but not limited to policies and procedures (Attendance and Lateness workshops) Assist in Special Projects – PDA, Contract Negotiations, Process Improvement, Production Standards, Revision of Policies and Procedures Interpret Collective Bargaining Agreement provisions; investigate and provide information for grievance proceedings arbitration and hearings Assist with confidential investigations of employee complaints by researching and providing relevant information Support in the gathering of documentation for grievance proceedings, arbitration, and hearings Prepare written materials including reports, memos, and correspondences; review material for accuracy and completeness; analyze data and conduct Internet research as needed Attend Labor Relations meetings, take minutes, and write summaries Assist with contract negotiations by collecting, analyzing and assembling data; preparing proposals; analyzing union proposals Assist in resolving advanced issues such as employee complaints, harassment allegations, terminations, discrimination, and situations involving interpersonal conflict in the workplace Interface with union representatives and management team to coordinate union site visits, employee releases for union business and joint training sessions Follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) requirements and regulations Perform additional duties as assigned by Management Qualifications Bachelor’s degree in Business, Industrial Relations or Human Resources or equivalent work experience required Minimum five (5) years working experience in Employee and/or Labor Relations required; prior experience in a union setting preferred and two (2) years supervisory experience required Basic skills in Microsoft Word, Excel and PowerPoint preferred Knowledge of labor relations principles and practices Advanced oral, listening, presentation and written communication skills required Must be able to work within and maintain the confidentiality required of the organization and the Human Resources Department Excellent interpersonal skills with the ability to maintain effective working relationships with union officials, employees, and management Excellent analytical and problem‑solving skills with the ability to assist with investigations from initial complaint to resolution Ability to prioritize and multitask effectively in a fast paced, confidential environment with competing priorities #J-18808-Ljbffr 1199SEIU Benefit and Pension Funds