Client Services Associate - Tysons

Summary Provide elevated luxury client service in the gallery by assessing client needs and creating a refined experience. Serve as a primary point of contact for clients in-person, by phone and email, connecting them with the right Associates and supporting Gallery Partners. Maintain a polished appearance, refined taste and strong communication while managing multiple priorities. Responsibilities Greet and welcome gallery clients and assist with questions or concerns Connect clients with appropriate Associates based on purchase needs Support clients via in-gallery interactions, phone and email Provide elevated client services support to Gallery Partners to resolve issues Become well‑versed on RH products and offerings to advise clients Create a luxury service experience in every client interaction Requirements Customer service experience in a design firm, high-end furniture showroom, or luxury retail preferred Strong organizational and time management skills and ability to prioritize Strong verbal and written communication skills; people and relationship driven Commitment to quality and attention to detail Proficiency with Mac OS, iOS devices, Microsoft Office and Google applications Ability to lift and mobilize items up to 30 lbs and maneuver around gallery and stock areas #J-18808-Ljbffr Brobston Group LLC