Telecommunications Operator

Job Title

Answers and routes calls received by the Hospital's main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties.

Job Responsibilities

• Answers and routes calls received by the main Hospital telephone number.
• Provides patient room and visiting hours information assistance to callers.
• Pages authorized personnel overhead and/or on paging system.
• Monitors all emergency alarms and dispatches appropriate response teams.
• Maintains appropriate logs and records.
• Provides access to telephonic interpreter services for callers with limited English proficiency.
• Performs related duties, as required.

Job Qualification

• High School Diploma or equivalent, required.
• Ability to work additional shifts, as needed.
• Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress.
• Flexibility to work varied shifts including weekends and holidays as needed.

*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).