Server (The Shelby)

Overview As a Server, you will be responsible for accurately serving customers their food and beverage orders in a quick and courteous manner, processing cash and card transactions, assigned side work, and ultimately ensuring an enjoyable dining experience for our guests. This role is eligible to earn tips. Responsibilities Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner Performs opening, mid-shift, closing side work to ensure seamless transitions between shifts Suggests and up-sells appropriate beverage, cocktail and food items Acquires a working knowledge of Restaurant Manager POS System in order to ring up orders and process bills Understands and follows all state laws and company policies for beverage service Handles difficult situations effectively. Keeps supervisor and host fully informed of all problems, customer dissatisfaction and/or unusual matters of significance Acquires a working knowledge of property, in-house facilities and local information to respond to customer questions in these areas as required Provides prompt customer turn-around by assisting with clearing and setting of tables Other duties as assigned Qualifications Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays Prior experience as a server required Must be able to communicate clearly and professionally with guests, coworkers and supervisors Must have positive attitude while performing tasks Must be able to work in a fast-paced environment, and stand for long periods of time Passion for providing exceptional service to guests and team members Proven job reliability, diligence, dedication, and attention to detail Teamwork and collaboration Benefits Medical and Dental insurance Supplemental insurance plans (ex. Vision, Life, etc…) Paid Time Off 401(k) retirement plan with company match Bereavement Leave Jury Duty Pay Employee Assistance Program David L. Brittain Scholarship Program Tuition ReimbursementResort Accommodations Discount And more! We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify. #J-18808-Ljbffr The Long Bay Resort