Server (The Shelby)

Server Position

As a Server, you will be responsible for accurately serving customers their food and beverage orders in a quick and courteous manner, processing cash and card transactions, assigned side work, and ultimately ensuring an enjoyable dining experience for our guests. This role is eligible to earn tips.

Responsibilities

Server responsibilities include, but are not limited to:

• Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner
• Performs opening, mid-shift, closing side work to ensure seamless transitions between shifts
• Suggests and up-sells appropriate beverage, cocktail and food items
• Acquires a working knowledge of Restaurant Manager POS System in order to ring up orders and process bills
• Understands and follows all state laws and company policies for beverage service
• Handles difficult situations effectively. Keeps supervisor and host fully informed of all problems, customer dissatisfaction and/or unusual matters of significance
• Acquires a working knowledge of property, in-house facilities and local information to respond to customer questions in these areas as required
• Provides prompt customer turn-around by assisting with clearing and setting of tables
• Other duties as assigned

Qualifications

What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Prior experience as a server required
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors
• Must have positive attitude while performing tasks
• Must be able to work in a fast-paced environment, and stand for long periods of time
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Why choose Brittain?

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!