Data Center Technician S2
ExcelGens, Inc.
We are seeking a skilled and detail-oriented Data Center Technician 3 to support server and infrastructure operations within enterprise data center environments. The ideal candidate will have strong experience with server hardware, troubleshooting, cabling, deployments, and data center operations while working in a fast-paced, customer-focused environment. Key Responsibilities Prepare, stage, install, and decommission data center hardware including servers, racks, switches, and storage devices. Perform hardware diagnostics, troubleshooting, and component replacement with minimal downtime. Execute cabling, labeling, grounding, and quality checks according to deployment standards and safety procedures. Support OS rebuilds, firmware updates, and hardware refresh activities. Troubleshoot Layer 1 3 networking issues and assist with server fleet health monitoring. Document processes, SOPs, KB articles, and technical findings for operational efficiency. Collaborate with cross-functional teams and escalte incidents when required. Maintain SLA/KPI expectations while ensuring high-quality service delivery. Required Qualifications 2+ years of experience as a Data Center Technician. Strong server hardware troubleshooting and diagnostics experience. Experience with Windows Server OS, WinPE, and IPMI tools. Basic Linux administration and scripting knowledge (PowerShell, Python, or Bash preferred). Networking knowledge including Layer 1, Layer 2, and Layer 3 troubleshooting. Ability to work independently and within distributed teams. Preferred Qualifications Associate degree in Computer Science, IT, or related field. Certifications such as CompTIA A+, Server+, CCNA, MCP, or MCSE preferred. Experience with PXE environments and virtual machine configurations is a plus. Physical Requirements Ability to lift up to 35 lbs. Comfortable climbing ladders and standing/walking for extended periods in a data center environment. Ability to safely use tools, equipment, and personal protective gear as required #J-18808-Ljbffr ExcelGens, Inc.
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