Business Analyst

Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Business Analyst to join our team in Phildelphia, Pennsylvania (US-PA), United States (US).3. Business AnalystDemand form title: Business Analyst - Primary skill: Insurance )Job FamilyData & AIGrade / Level11 - Expert (5+ years)LocationPhiladelphia, PA, USA (Fully Remote)Allocation100%Primary SkillInsuranceRole SummaryBridges TMNAS business stakeholders and the delivery pod. Leads discovery and the VIRA capability assessment, captures requirements, defines personas and use cases (Claims-first, with initial Underwriting framing), and translates them into clear specifications, prompt requirements and acceptance criteria.Key ResponsibilitiesConduct stakeholder workshops with Claims, IT and business SMEs; inventory and document existing VIRA functionality and workflows.Map VIRA capabilities to the Casey architecture and identify gaps with the Architect.Define priority personas (e.g., adjusters, supervisors), document sets and success metrics/evaluation criteria.Author functional requirements, user stories, prompt requirements and UAT/acceptance criteria.Support UAT with Claims stakeholders, capture feedback and drive iterative refinement.Maintain requirements traceability and contribute to production-readiness documentation.Mandatory Skills5+ years as a Business Analyst in insurance (Claims and/or Underwriting domain expertise).Proven ability to translate business needs into measurable, testable requirements and specifications.Experience supporting AI/GenAI or RAG solutions; familiarity with prompt-based interactions.Strong elicitation, documentation and stakeholder-facing communication skills; Agile delivery experience.Exposure to Custom RAG solution delivery.Preferred / Additional SkillsWorking knowledge of ImageRight (Vertafore) and insurance document types (e.g., policies, declaration pages, claim files).Experience defining evaluation frameworks and “golden question” sets for LLM accuracy/traceability.About NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,.NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.Posting Date:Department:DCS Agentic AI -