Patient Account Representative
$24 - $26 per hourInsight Global
Job Description
Job Description
Title: Patient Account Rep - PPO Facility Fees
Location: Torrance, CA | 100% On-site, 5 days/week
Schedule: 8:00 AM - 4:30 PM
Compensation: $24 - $26/hr
Start Date: 11/16/2026
Duration: 6-month Contract-to-Hire
Must Haves
- 5+ years of hospital/facility commercial collections experience, specifically high-dollar accounts
- Strong insurance follow-up experience with PPO/HMO facility claims
- Experience working denials and submitting appeals
- Experience handling 40+ patient accounts per day
- Experience with an EHR system such as Epic or Cerner
- Experience working with DOFRs
- Strong understanding of managed care contracts and reimbursement requirements
- High school diploma or GED
Pluses
- 2+ years of Cerner experience
Job Description
Seeking an experienced Patient Account Representative / High-Dollar Hospital Collector to manage complex commercial facility claims. This person will work directly with high-dollar PPO and HMO accounts, insurance follow-up, denials, appeals, and reimbursement issues.
Key Responsibilities
- Work approximately 40-45 hospital accounts per day
- Follow up on high-dollar PPO/HMO facility claims
- Research and resolve claim denials and payment issues
- Prepare and submit insurance appeals
- Review managed care contracts and DOFRs
- Ensure accurate and timely reimbursement
- Maintain account documentation within the EHR
- Participate in daily 10:00 AM team huddles
Vacancy posted 2 days ago
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