Market Development Manager

Exagen Sales ProfessionalExagen is a patient-focused and discovery-driven life sciences company dedicated to transforming the care continuum for patients suffering from debilitating and chronic autoimmune diseases. Our goal is to enable rheumatologists to improve care for patients through the differential diagnosis, prognosis, and monitoring of complex autoimmune and autoimmune-related diseases, including lupus and rheumatoid arthritis. By leveraging our proprietary Cell-Bound Complement Activation Products, or CB-CAPs, technology, we help get to the real cause of a patient's symptoms and guide their journey to improved health.Our commercial team is a group of passionate, hard-working, fun people aligned to our vision of delivering value to our customers resulting in better patient care.We are seeking dynamic, award-winning, high-performing sales professionals to join our commercial sales organization. As an MDM, you are the face of Exagen to our customers. You ensure that customers understand Exagen's Autoimmune Diagnostic/Therapeutic (DxRx) Vision and value by professionally promoting our products and services to Health Care Providers (HCPs), staff, and other decision-makers.Location Note: This position supports our West Palm Beach territory and candidates must live within commuting distance.The role's main objectives:Drive consistent top-line unit growthAlign to corporate objectives and utilize all available resourcesExceed customer expectationsResponsibilitiesEnsures that the territory meets or exceeds all quarterly sales targets and goalsDesigns and executes territory business plan to exceed growth expectations by effectively impacting targeted HCPs and prospective HCPs in a defined geographyAnalyzes and monitors territory activity to ensure reach and frequency metrics are adequate to drive business needs, maximize sales and ensure key HCPs and practices receive at least the minimum number of visits determined to service and grow the practiceEducates HCPs and staff on Exagen's Autoimmune Diagnostic/Therapeutic (DxRx) vision and the value of Exagen's products and services for appropriate patient careEfficiently routes travel throughout assigned territory geography to access, engage and impact identified and prospective customersDetermines, analyzes, and executes the coordination of territory resource needs for speaker programs, in-office educational budget, samples, and other promotional resources and activities in alignment with the corporate, region, and territory objectivesReviews sample test results with HCPs to enhance their understanding of Exagen's diagnostic technology and valueProvides appropriate compliant guidance surrounding billing, insurance, and reimbursement procedures to customer's staff using knowledge of coding, place of service, and product pricingCollaborates with the Regional Sales Director, Managed Markets team, and other stakeholders as needed, in the analysis and development of Laboratory Pricing Agreements e.g., Client Bill and other logistics important for customer access to our diagnostic productsCollaborates with internal Provider Relations (PR) Representatives to support accounts, keep account of activities, update client database, follow-up, provide literature and suppliesPerforms all administrative functions required of the position, including, but not limited to, reporting call activity and customer information into Exagen's call reporting system in a timely manner, submitting expenses accurately, completing training assignments, etc.QualificationsBachelor's BA or BS degree with an emphasis in the life sciences, or equivalent experienceA minimum of 4 years of top sales performance in Diagnostic, Pharmaceutical, and/or other related healthcare marketsProven and consistent track record of exceeding sales objectives, preferably in Diagnostics and/or Specialty marketsPossess superior selling skills developed in highly competitive marketsSets high goals and standards of performance and is self-motivated and able to work with a general level of autonomyProven expertise in building strong relationships, influencing and changing customer behaviorAptitude for rapid learning and retention of technical and scientific product-related informationPrior business-to-business sales experienceSome overnight and weekends may be requiredBenefits: We offer a competitive benefits package designed to support the health, financial well-being, and work-life balance of our employees, including medical, dental, and vision insurance; Health Care and Dependent Care Flexible Spending Accounts; a 401(k) retirement savings program; 4 weeks paid time off (PTO); paid company holidays; employer-paid life insurance; optional life insurance; and employer-paid short-term and long-term disability insurance.