Medical Assistant

Medical Assistant – LGBTQ+ Primary Care

Location: Philadelphia, PA Organization: Mazzoni Center Employment Type: Full-Time

Join our mission-driven team at Mazzoni Center, a leader in LGBTQ+ health and wellness. We are seeking an experienced and compassionate Medical Assistant to support our providers and patients through both clinical and administrative care in our vibrant, inclusive primary care practice.

About Mazzoni Center

Mazzoni Center is dedicated to advancing the health and well-being of Philadelphia's LGBTQ+ communities through comprehensive, affirming, and inclusive care. Our team is committed to creating a safe and welcoming environment for all patients and staff.

What You'll Do

As a Medical Assistant, you'll play a key role in patient care and clinical operations, ensuring that every patient receives respectful, high-quality service. Your responsibilities will include:

Clinical Support

• Room patients, record vitals, conduct screenings, and reconcile charts.
• Assist clinicians during exams and procedures.
• Draw blood, perform point-of-care testing, and process lab specimens.
• Administer vaccines, injections, and medications; provide patient education on their use.
• Perform EKGs, ear lavage, and other ordered procedures.
• Maintain sterilization of instruments and ensure exam rooms are stocked and sanitized.
• Monitor and document vaccine supply and equipment quality assurance.
• Chaperone sensitive exams as requested.

Administrative & Care Coordination

• Support providers with prescription refills and pharmacy communications.
• Conduct outreach via phone, portal, or mail for follow-up care, lab results, and preventive screenings.
• Track and manage lab/radiology orders and overdue appointments.
• Accurately maintain patient information in the Electronic Medical Record (EMR).
• Support policy development, quality improvement, and compliance initiatives.

Collaboration & Communication

• Work closely with the interdisciplinary team to ensure seamless, compassionate care.
• Communicate effectively with patients, staff, and external partners.
• Contribute to a positive, mission-focused environment.

Qualifications

• 2+ years of professional Medical Assistant experience.

• Certification as a Medical Assistant and/or Phlebotomist preferred.

• Experience with Electronic Medical Records (EMR) systems.

• High school diploma or GED required.

• Strong written and verbal communication skills, attention to detail, and organizational ability.

• Ability to work independently and collaboratively within a multidisciplinary team.

• Deep commitment to the mission and values of Mazzoni Center and the LGBTQ+ community.

Compliance & Clearances

• Must successfully complete Criminal Background Check, Child Abuse Clearance, and FBI Clearance prior to hire.

• Must comply with HIPAA, OSHA, and other safety and confidentiality standards.

Physical Requirements

• Frequent standing, walking, and light lifting (up to 25 lbs).

• Occasional heavier lifting (over 25 lbs) and exposure to typical clinic conditions (noise, odors).

Why Join Us

• Work with a passionate, inclusive team advancing health equity.

• Contribute to meaningful change in the LGBTQ+ community.

• Competitive compensation and comprehensive benefits.

• Professional development and growth opportunities.

Ready to make a difference? Apply today to join the Mazzoni Center team and help us continue delivering affirming, high-quality care to our community.