Accounting Operations Specialist

Job Summary:
An Accounting Operations Specialist should demonstrate commitment to delivering distinctive service. This position will be responsible for more advanced daily recons, various month end close tasks, and ensuring proper documentation is maintained within workpapers.

Job Duties and Responsibilities:

• Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings). Reconcile numerous daily and monthly reconciliations of both general ledger and internal deposit accounts that may be more complex in nature, ensuring the reconciliations are completed timely and accurately. Review, track, investigate, and correct errors independently. Proactively communicate with appropriate third-parties, team members and/or departments to ensure items are cleared correctly and in a timely manner. Prepare month end journal entries and reconciliations related to various subsidiaries of the Bank and Holding Firm. Work with various subsidiary companies, including 3rd parties, to ensure information is received in a timely manner and month-end close timelines are met. Prepare and submit daily and weekly Regulatory Reporting to the Federal Reserve, while maintaining workpapers and ensuring filing deadlines are met. Prepare and submit quarterly and annual Federal and State Withholdings filings, while maintaining workpapers and ensuring filing deadlines are met. Set up registration for filing when transactions are identified in new states. Maintain clean and easy to follow workpapers for all reconciliations and journal entries; provide in a timely manner to auditor/examiner/co-worker as needed. Understand debits and credits and how an entry impacts the financial statements. Take ownership of assigned tasks; go beyond simply dropping in numbers, become the expert by understanding the flow of all the entries and how to research and resolve reconciling items. Meet all the client's financial needs, both business and personal, and refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate. Assist other team members as needed to ensure delivery of distinctive service. Perform other related duties and responsibilities as assigned.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education: High School Diploma or Equivalent -- College degree in accounting is preferred.


Minimum Experience: Minimum of 10 years' experience in financial services or Accounting.

Required Knowledge, Skills & Abilities: Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software. Knowledge of federal and state banking regulations and compliance requirements as it relates to aspects of financial reporting, including any internal audit requirements. Excellent interpersonal skills, including verbal and written communication skills. Detail-oriented with excellent organizational skills. Knowledge and understanding of relevant financial and cost accounting techniques and generally accepted accounting principles. Strong analytical skills. Ability to work a non-standard work week (40+ hours per week), as necessary, to complete critical month-end and quarter-end close processes, along with coverage during peak PTO periods and when additional research or projects dictate. Ability to work independently and prioritize daily tasks. Excellent client service skills. Tact and diplomacy in dealing with both clients and team members. The physical activities of this job include but are not limited to the ability to stand and sit for prolonged periods of time, use of manual dexterity, verbal communication, visual acuity, repetitive motion, and the ability to hear. Often long periods of mental concentration are required. Other activities are the ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp.