Healthcare Project Consultant

job summary:
The Community Health & Operations Program Manager provides operational management and oversight for community-based social health resources across select KPCO clinics, including three new Medicaid hub sites. This role integrates community resources directly into clinic operations, manages relationships with contracted Community-Based Organizations (CBOs), streamlines daily workflows, and oversees community benefit-funded initiatives to improve member health outcomes.

Top 3 Core Responsibilities

Vendor & CBO Management: Oversee the community hub resource desk vendor and liaise with on-site community partners to ensure effective service delivery.

Workflow & Process Improvement: Collaborate with local clinic leadership and vendor staff to streamline daily operations, track performance, and resolve operational bottlenecks.

Grant & Resource Oversight: Manage community benefit-funded initiatives, ensuring compliant allocation and tracking of emergency resources like food assistance.

 
location: Telecommute
job type: Contract
salary: $60 - 70 per hour
work hours: 9am to 5pm
education: Bachelors

responsibilities:

• Operational Management: Direct daily operations of community resource desks across designated KPCO clinics. Manage logistics such as facility and equipment access, staff scheduling recommendations, and data tracking workflows.
• CBO & Stakeholder Collaboration: Serve as the primary operational liaison for contracted CBO partners (e.g., Benefits in Action) and local philanthropy teams. Foster cross-functional alignment between CBOs, Community & Social Health teams, and clinic operations leaders.
• Process Optimization: Establish standardized workflows, escalation pathways, and quality assurance metrics to support consistent execution across all clinic sites.
• Community Benefit Resource Management: Oversee on-site, grant-funded supportive services, including the inventory, distribution, and tracking of emergency food bags and related emergency aid.
• Member Engagement: Support member-focused initiatives and HR1 community engagement activities, ensuring seamless execution within clinic settings.

qualifications:
Program Coordination: Proven track record in managing complex programs, external vendors, and multi-stakeholder initiatives within a healthcare or community health environment.

Process Improvement: Demonstrated ability to evaluate existing workflows, implement operational efficiencies, and standardize protocols across multiple locations.

Grant & Resource Management: Experience overseeing grant-funded programs, managing community benefit budgets, and ensuring compliance with tracking and reporting standards.

skills:
process improvement,community engagement,Medicaid,operational management,philanthropy,Program management,Stakeholder management,data tracking,workflows

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.




Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.