Patient Services Specialist and Senior Patient Services Specialist - PMI

Providence Medical Institute – Patient Services Specialist / Senior Patient Services Specialist Providence Medical Institute is hiring Patient Services Specialist and Senior Patient Services Specialist at multiple locations including Agoura Hills, Carson, Hawthorne, Los Angeles, Manhattan Beach, Redondo Beach, San Pedro, Torrance, and West Hills. This is a combined posting for a Patient Services Specialist and a Senior Patient Services Specialist. The requirements for each role are listed under each title; consideration is based on qualifications. Providence caregivers are valued and invaluable. Join our team at Providence Saint John’s Medical Foundation and thrive in a patient‑focused, whole‑person care culture built on commitment, mutual respect, and empowerment. Patient Services Specialist – Journey Level Performs all core front‑office functions with increased independence and efficiency. Responsibilities include patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. Demonstrates compassionate service, effective communication, and operational excellence. Senior Patient Services Specialist Serves as a subject matter expert and resource to peers. Capable of performing all Associate and Journey PSS functions. In addition, responsible for resolving complex issues, orienting and training new caregivers, and actively participating in departmental initiatives and continuous improvement. Patient Services Specialist – Required Qualifications 1 year of medical office or related experience, OR 6 months of experience as a Providence employee in a related position Salary Range (Santa Monica, CA): $24.00 – $30.29 per hour. Senior Patient Services Specialist – Required Qualifications 3 years of related customer service, medical office, or healthcare experience Salary Range (Santa Monica, CA): $24.00 – $33.73 per hour. Benefits Our benefits include a retirement 401(k) savings plan with employer matching, health, dental, vision, life and disability insurance, paid parental leave, vacations, holidays, and wellness resources. Explore details at providence.jobs/benefits . Equal Opportunity Employer Providence is proud to be an Equal Opportunity Employer. We are committed to providing an environment free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran status, religion, age, genetic information, or any other protected characteristic. We value diversity and strive for an inclusive workforce. Additional Information Applicants in the Unincorporated County of Los Angeles with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Job Category: Patient Access | Job Function: Revenue Cycle | Job Schedule: Full time | Job Shift: Multiple shifts available | Career Track: Admin Support | Department: 7008 FLOAT PERSONNEL CA SANTA MONICA | Address: CA Santa Monica 2020 Santa Monica Blvd | Workplace Type: On‑site | Requsition ID: 411359 #J-18808-Ljbffr Providence Health & Services