HCM System Administrator

Purpose

The HCM System Administrator (Contract-to-Hire) is responsible for the configuration, maintenance, and optimization of the Human Capital Management (HCM) system to ensure efficient HR operations. This role supports EFCO's global Dayforce HCM environment and all current and future modules. This position ensures consistent global configuration, compliance, and user support across all active regions and modules.

The position will begin as a contract role with the possibility to transition to a permanent full-time position based on performance and business needs. This role requires a strong understanding of HR and payroll processes, compliance, and analytics.

Key Responsibilities

System Administration - 60%

• Configure and maintain system settings, workflows, and security roles to support business needs.
• Collaborate with HR, Payroll, IT, and Finance teams to identify process improvements and enhance system efficiency.
• Maintain data integrity through regular audits, troubleshooting, and user support.
• Develop, test, and implement new system features, upgrades, and integrations.
• Create and manage customer reports and dashboards to support business decision-making.
• Act as liaison with Dayforce support and customer success teams to resolve system issues and implement best practices.

Stakeholder Partnership and Roadmap Management - 20%

• Partner with business SMEs and business stakeholders to identify and prioritize system enhancement and configuration updates aligned with business goals.
• Develop and maintain an internal HCM roadmap to track enhancements and optimization initiatives.

Training and End User Support - 20%

• Provide end-user training and develop documentation for HR and Payroll, managers, and team members to ensure effective system use and adoption.
• Design, deliver, and maintain training materials and sessions for HR and Payroll.

Additional duties may be assigned to meet organizational goals and priorities. Duties and responsibilities, as required by business necessity, may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing, to meet organizational goals and priorities.

Core Competencies

• Communication : Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting.
• Technical Skills : Proficiently uses job-specific tools, systems, and procedures to perform tasks effectively.
• Adaptability : Adjusts quickly and effectively to changing circumstances, priorities, and feedback.
• Creativity : Generates innovative ideas and solutions to improve outcomes or processes.
• Responsibility : Takes ownership of actions, tasks, and outcomes, follows through on commitments.

Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business, or a related field (or equivalent experience).
• 3+ years of experience administering an HCM/HRIS platform (Dayforce experience is strongly preferred).
• Strong knowledge of HR and payroll processes, compliance, and data management.
• Experience supporting multi-location or global HR systems.
• Proven ability to translate business needs into system solutions.
• Experience with SQL, XML, and HTML is strongly preferred.

Working Arrangement

• This role will work 100% onsite at our Des Moines, IA headquarters.