Financial Aid Specialist

Salary : $30,595.00 - $33,117.00 Annually
Location : District Wide, El Paso, TX
Job Type: Full time - Regular
Job Number: 2025121
Division: VP Student & Enrollment Services
Department: Financial Aid Office
Opening Date: 10/03/2025
Closing Date: Continuous
Employee Classification: Classified Staff
Position Grade: E


Job Summary
Responsible for collecting and disseminating financial aid information to students and ensuring proper processing. In-person work on campus is an essential function of this position.

Essential Functions
Review results of financial aid applications and accompanying documentation to ensure accuracy, completeness, and where inaccuracies are found make corrections before processing. Enter new or revised data into computer system, maintain files and review reports for completion. Review information from federal databases (National Student Loan Data Service, Immigration Naturalization Service, and Selective Service) for information concerning compliance with federal rules and regulations.

Interview students to determine financial aid needs and make recommendations based on that need. Assist students with completion of applications and direct the student in further handling of the application. Process Special Circumstances and Dependency Overrides for those students eligible for special consideration.

Advise students on issues that may need to be resolved in order to continue or reinstate eligibility in particular for those students with academic progress issues. Assist in the registration process as it relates to financial aid eligibility and other special programs.

Conduct workshops and presentations. Assist with incoming calls and the Learning Management Systems (LMS) to provide information and assistance needed to understand the Student-experience.

Perform other duties as assigned.

Qualifications
Required Qualifications:

1. Associate's Degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.

NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.

2. Experience providing customer service.

3. Ability to work independently in a high-pressure environment.

4. Effective organizational and planning skills to include thorough attention to detail and follow through.

5. Experience conducting workshops and presentations.

6. Effective analytical and problem-solving skills.

7. Ability to maintain confidentiality of work-related information and materials.

Special Conditions:

1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures.

Other Requirements
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.


COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted.


If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.

A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted.


Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).


Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework.


Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.


In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.


The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status.

Physical Requirements:

While performing the duties of this Job, the employee is regularly required to sit, use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Full-Time Staff Positions:
The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, vacation, and sick leave accrual plan.


Full-Time Faculty Positions:
The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, and sick leave accrual plan.