Maintenance / Facilities Coordinator - On-Site Frederick, MD

Maintenance / Facilities Project Coordinator

Are you ready to take your career to the next level with the fastest-growing bedding retailer in the United States?

At Mattress Warehouse, we are dedicated to providing our customers with the best sleep solutions while ensuring our stores and facilities run smoothly. As a Maintenance / Facilities Project Coordinator, you'll play a crucial role in coordinating the administrative functions of keeping our locations in top shape by managing maintenance requests, coordinating vendor services, and supporting our real estate and facilities teams. If you thrive in a fast-paced environment, enjoy problem-solving, and have a knack for organization, we'd love to have you on our team!

What You'll Do:

• Manage work tickets: Prioritize and process maintenance requests through Zoho ticketing system (Zoho CRM), ensuring issues are resolved in a timely manner.
• Coordinate repairs & contractors: Source, review, hire and oversee third-party vendors to complete maintenance projects efficiently.
• Track & report issues: Follow up with store teams and District Managers to ensure all work orders are completed successfully.
• Maintain vendor relationships: Build and update a preferred vendor list to streamline maintenance processes.
• Handle property management communications: Report roof leaks and facility issues to landlords and property managers.
• Support administrative functions: Process real estate-related invoices, manage maintenance files, and assist with special projects.

What Makes You a Great Fit:

• Experience: At least 1 year of administrative / office experience, preferably in facilities or maintenance coordination.
• Tech-savvy: Strong skills in Microsoft Word, Excel, and Outlook.
• Strong communicator: Excellent written and verbal communication skills to work effectively with vendors, landlords, and store teams.
• Problem-solver: Ability to prioritize tasks, follow up diligently, and find creative solutions.
• Team player: Ability to build relationships and collaborate with colleagues at all levels.
• Bonus points: Familiarity with managing relationships with HVAC, plumbing, and electrical systems vendors or working in a Retail Real Estate Department / Property Management company.

Why You'll Love Working Here:

• Be part of a growing team: Join a company that is expanding rapidly and investing in its employees.
• Make an impact: Your work ensures our stores remain operational, safe, and inviting for both customers and employees.
• Professional growth: Opportunities to expand your skills and take on new challenges in a dynamic environment.
• Collaborative culture: Work with a supportive team that values problem-solving, efficiency, and teamwork.

Ready to take on this exciting opportunity? Apply today and help us continue improving lives—one mattress at a time!