Program Manager

Change Management Program Director

Find your purpose as the Change Management Program Director at CentraCare! The Change Management Program Director is responsible for enabling enterprise-wide change success through a coaching facilitation and capability-building approach rather than direct project ownership. This role focuses on equipping leaders and teams to effectively lead their own change initiatives by providing frameworks, tools, learning experiences, and expert guidance. The Director serves as a strategic advisor and internal consultant—guiding leaders through change, strengthening organizational change capability, and fostering a culture of adaptability and resilience.

Schedule: Full-time 80 hours every 2 weeks Monday-Friday Days Hybrid of at-home and in-office work (St. Cloud MN)

Pay and Benefits: Starting pay begins at $119,433.60 per year and increases with experience. Salary range: $119,433.60-$179,129.60 per year. Salary range is based on a 1.0 FTE. Reduced FTE will result in a prorated offer rate. We offer a generous benefits package that includes medical, dental, flexible spending accounts, PTO, 401(k) retirement plan & match, LTD, STD, tuition reimbursement, discounts at local and national businesses, and so much more!

Qualifications: Bachelor’s degree in Organizational Development, Business Administration, Human Resources, Psychology, or related field. Masters degree preferred. 7-10+ years of experience in change management, organizational development, leadership development, or related field. Demonstrated experience coaching leaders and influencing change outcomes without direct project ownership. Experience designing and delivering facilitator-led training workshops and leadership learning programs. Proven ability to work in complex matrixed organizations and influence across all levels including senior leadership. Strong knowledge of change management principles, methodologies, and application in complex environments. Expertise in adult learning facilitation and capability building. Experience developing scalable frameworks, tools, and playbooks. Ability to guide rather than direct—using influence, coaching, and consultation to drive outcomes. Exceptional facilitation, communication, and storytelling skills. Strong coaching and consulting mindset with the ability to build trust quickly. Strategic thinking paired with practical execution. Ability to navigate ambiguity and support leaders through complex change landscapes. Certification in change management methodology (e.g. Prosci ACMP CCMP) preferred. Leadership or executive coaching certification (e.g. ICF or equivalent) preferred. Certification or training in facilitation, adult learning, or instructional design preferred. Experience operating in a centralized change center of excellence (COE) or similar enablement model. Experience in healthcare or similarly complex regulated environments. Familiarity with design thinking, Agile, or Lean methodologies as they relate to change and transformation. Experience building enterprise change capability programs and internal communities of practice.

Key Responsibilities:

• Enterprise Change Strategy & Enablement
• Leader Coaching & Advisory
• Facilitation & Capability Building
• Stakeholder Engagement & Culture
• Change Readiness & Risk Guidance
• Measurement & Continuous Improvement

Key Success Factors:

• Demonstrates a strong guide on the side approach rather than driver of change
• Builds leader confidence and capability to independently lead change
• Creates scalable practical tools that are consistently adopted
• Influences senior leaders without formal authority
• Advances a culture where change leadership is a shared responsibility

CentraCare has made a commitment to diversity in its workforce. All individuals including but not limited to individuals with disabilities are encouraged to apply. CentraCare is an EEO/AA employer.