Customer Experience Lead-Crabtree Valley
Victoria's Secret & PINK
Description A Victoria’s Secret & Co Customer Experience Lead is a values‑based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility The Customer Experience Lead is primarily responsible for driving and growing top‑line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front‑line supervisor responsible for assigning work and providing direction to non‑supervisory associates. All Store Leadership Team responsibilities include: Leading and demonstrating company values within the store. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching. Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. Linking results to behaviors and actions to drive top‑line sales. Independently managing labor hours within the store to drive top‑line sales and profit. Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. Demonstrating and leading company policy and procedures. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. #J-18808-Ljbffr Victoria's Secret
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Lead-Crabtree Valley in Raleigh, NC vacancy
$17.5 per hour
...Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for... ...for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves...SuggestedLocal areaImmediate startFlexible hoursNight shiftWeekend work$47k
...Manager FT $47,000yr - Marriott Crabtree, Raleigh, NC Job Category :... ...role is key to the overall experience the guest will have. Your keen... ...enjoy engaging with others, leading a team and have a winning personality... .... Develops added value customer service programs. Empowers...SuggestedFull timeLocal areaAll shiftsFlexible hours- A staffing agency is seeking a Customer Success Lead in Raleigh, NC. This role is essential for driving ecommerce revenue growth and ensuring exceptional customer experiences. Responsibilities include managing the Customer Success Team, utilizing HubSpot for CRM management...Suggested
- ...link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.In Product Customer Experience Lead (Pendo) page is loaded## In Product Customer Experience Lead (Pendo)locations: Raleigh, NCtime type: Full timeposted on:...SuggestedWork at office3 days per week
- Honeywell is seeking a Smart Energy Sr. Customer Marketing Manager in Raleigh, NC, responsible... ...that drive demand and growth. You will lead the marketing team, manage budgets, and... ...have over 5 years of customer marketing experience, strong leadership skills, and...SuggestedFull time
- Merz North America, Inc. seeks a Vice President of Customer Digital Experience (CDX) responsible for defining and delivering a consistent digital... ...involves establishing principles aligned with the brand, leading cross-functional initiatives, and overseeing journey design...
- Floor Coverings International in Garner, North Carolina is looking for a Sales Production Coordinator to ensure exceptional customer experiences through effective job management. Responsibilities include overseeing floor installations, maintaining communication with customers...Full time
- Michaels INC is seeking a Store Team Lead in Morrisville, NC, to enhance customer shopping experiences by effectively managing front-end operations. Responsibilities include assisting the Store Manager in compliance with standards, training staff, and leading omnichannel...Night shift
- Food Lion is seeking a Customer Service Associate in Garner, North Carolina. This role involves providing exceptional service to customers... ...adherence to company policies are essential. Join us to enhance the customer experience and support our team. #J-18808-Ljbffr Food Lion
$173.2k - $272.6k
Job Description The Vaccine Key Customer Leader (VKCL) is the primary our company vaccines... ...within a designated market. The VKCL leads vaccine growth strategy for the assigned... ...measurable business performance and customer experience. The role coordinates cross‑functional...Contract workFor contractorsWork at officeLocal areaRemote workMonday to Friday3 days per week- Five Below, Inc. is seeking a Customer Experience Manager in Morrisville, NC. Responsible for leading front-end operations and ensuring exceptional customer service. You will train crew members, manage store cleanliness, and handle opening and closing procedures. The ideal...
$15.5 - $29.2 per hour
...is seeking a dedicated Team Leader in Raleigh, North Carolina to deliver outstanding customer service and develop Team Members. This role requires at least 12 months of retail experience and the ability to manage a dynamic customer environment. You will be responsible...Hourly pay- ...Provide guidance and direction to staff, covering all aspects of customer service standards/procedures, ensuring adherence to policies... ...to resolve complex customer service problems. Education and Experience Required Bachelor’s Degree preferred. Minimum 3 years supervisory...Full timeTemporary workFlexible hours
- ...participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue,... ...Rehab and Aftersale order types. Key Responsibilities Assists customers, referral sources and Numotion team members with Rehab and...Temporary work
- Victoria's Secret in Raleigh, North Carolina is seeking a Customer Experience Lead to drive exceptional customer experiences and enhance top-line sales. The role involves supervising associates, maintaining visual merchandising standards, and managing labor hours effectively...
- Numotion in Raleigh, North Carolina is seeking a Customer Service Representative to improve service delivery for their Rehab and Aftersale... ...The ideal candidate has at least one year of customer service experience and strong organizational skills. You will handle scheduling,...
- ...termination decisions with recommendations given significant weight. Lead training and onboarding of leasing staff to ensure consistent... ...strategies to improve productivity, conversion, and customer experience. Leasing Strategy & Business Ownership: Own leasing performance...Flexible hoursAfternoon shift
- ...Retail Company is seeking a Part Time Assistant Manager for their Crabtree Valley Mall location in Raleigh, NC. The role requires assisting in store management, ensuring a customer-focused environment, and leading a team of associates. Candidates should have a passion for...Part timeNight shift
$47k
A leading hospitality group seeks a full-time Guest Relations Manager for their Raleigh location. Starting at $47,000 per year, this role requires strong customer service skills, leadership capabilities, and a passion for guest satisfaction. The successful candidate will...Full time- A recognized hospitality management company in Raleigh, NC is hiring a Front Office Manager to oversee front desk operations and ensure exceptional guest satisfaction. You will train staff and manage revenue functions while maintaining high product and service quality standards...Full time
- ...intelligence, and more into one seamless experience. Our technology empowers hotel operators... ...of operators. Our commitment to both customers outcomes and employee experience has earned... ...and Thursdays. What you'll do Lead the migration of our support platform from...Temporary workWork at officeRemote workMonday to FridayFlexible hours
- ...functioning workplace while maintaining client services and homebuyer program operations. The ideal candidate should have customer service experience, strong interpersonal skills, and be detail-oriented, managing office operations and supporting program staff effectively...Work at office
- ...residents worldwide. Our 11,000+ team members lead the industry with unrivaled education,... ...at a proficient level. Professional customer service skills. Ability to keep... ...fax, phone systems, etc.). Education and Experience High School Diploma. Associate’s Degree...Part timeWork at officeWorldwideMonday to Friday
- Clean Juice is looking for Shift Leaders in Raleigh, NC, who will oversee store operations and ensure an exceptional guest experience. This role involves managing a team, performing Juicerista duties, and maintaining store standards. Ideal candidates should possess strong...Flexible hoursShift work
$47k
...full-time position starts at $47,000 and requires a passion for customer service and team leadership. Responsibilities include managing... ..., and training staff. Ideal candidates have previous experience in hotel front desk roles and demonstrate flexibility, reliability...Full time- What you’ll bring to the team Job Summary: The Guest Experience Supervisor brings the fun to life by leading the day‑to‑day magic on the front line. This role... ..., assertive, and passionate approach to customer care and inspire the team to bring a sense of play....
- Weis Markets, Inc. is looking for a Customer Experience Associate in North Carolina. This role involves greeting customers, operating cash registers, and ensuring a smooth checkout process. The ideal candidate should possess a High School Diploma or GED, though no prior...
$67.9k - $180k
...Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality... ...Technology, Computer Science, or related field (or equivalent experience). ~7+ years of experience in IT support or service desk...Contract workWork at officeASM Research, An Accenture Federal Services Company
Raleigh, NC3 days ago- Beech Mountain Resort in North Carolina is seeking a Guest Services Manager to lead front-line guest experiences. The role involves overseeing ticket and season pass sales, managing a team of approximately 20 employees, and ensuring exceptional service to guests. Ideal...Seasonal work
- ...Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE...Flexible hours
Food Lion
Garner, NC3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Lead-Crabtree Valley. Be the first to apply!
Related searches
- customer success coordinator Raleigh, NC
- customer experience lead Raleigh, NC
- customer success lead Raleigh, NC
- customer experience team leader Raleigh, NC
- customer service team lead Raleigh, NC
- customer success team lead Raleigh, NC
- customer service coordinator Raleigh, NC
- customer service team manager Raleigh, NC
- customer satisfaction Raleigh, NC
- customer marketing Raleigh, NC