Senior Systems Engineer

DescriptionWe are looking for a Senior Systems Engineer to support and enhance the technology environment for employees in Houston, Texas. This position blends advanced infrastructure administration with responsive end-user support, requiring someone who can troubleshoot urgent technical issues while also identifying opportunities to strengthen systems, security, and reliability. The ideal candidate brings a service-oriented mindset, strong technical judgment, and the ability to deliver a high-quality experience for staff at all levels, including executive leadership.Responsibilities:• Provide hands-on technical assistance for employees, addressing issues involving workstations, applications, Microsoft 365, network access, and connected devices.• Act as the highest point of escalation for challenging support requests, ensuring timely resolution and maintaining accurate service documentation.• Oversee employee technology setup and separation activities, including account creation, device configuration, access changes, and equipment collection.• Administer the Microsoft 365 environment, including Exchange Online, Teams, SharePoint, OneDrive, Intune, Entra ID, Defender, and Purview, while managing licenses and access policies.• Maintain core Windows Server services such as Active Directory, Group Policy, remote access components, and file-sharing infrastructure.• Support and optimize the Nutanix platform by monitoring cluster performance, availability, and resource utilization across the environment.• Manage Cisco Meraki networking solutions, including security appliances, switching, wireless infrastructure, and SD-WAN settings through the centralized dashboard.• Strengthen cybersecurity operations by supporting endpoint protection, threat monitoring, audit readiness, access reviews, and IT risk documentation.• Ensure conference room technology remains dependable by administering Microsoft Teams Rooms, maintaining Logitech collaboration hardware, and performing proactive room readiness checks.• Create and refine technical standards, operational runbooks, patching routines, backup validation, disaster recovery documentation, and controlled infrastructure changes.Requirements• 5+ years of progressive experience in systems or infrastructure engineering within a corporate IT setting.• Advanced expertise administering Microsoft 365 services, including Entra ID, Exchange Online, Intune, Teams, SharePoint, Defender, and Purview.• Strong background supporting Windows Server technologies, including Active Directory, Group Policy, file services, and related enterprise services.• Hands-on experience managing Nutanix infrastructure in a production environment.• Proven knowledge of Cisco Meraki administration across firewalls, switches, wireless networks, and SD-WAN.• Experience supporting Microsoft Teams Rooms and Logitech conferencing equipment such as Rally Bar, Tap, and Scribe.• Familiarity with Sophos endpoint security tools, threat detection processes, and response administration.• Proficiency with endpoint deployment and lifecycle management using Intune and Windows Autopilot.Job typePerm