BDC Sales Associate / Receptionist

Job Description

Job Description

BDC Sales Associate / Receptionist

Audi Hawthorne – Hawthorne, NY

Schedule: Monday–Friday, 9:00 AM – 6:00 PM

Audi Hawthorne is seeking a BDC Sales Associate / Receptionist to join our team. This role is ideal for someone who is professional, organized, and enjoys working with customers in a fast-paced dealership environment.

As the first point of contact for many of our customers, you will play a key role in delivering an exceptional experience while supporting our sales team with inbound leads, phone calls, and appointment scheduling.

Responsibilities

• Answer and direct incoming dealership phone calls
• Respond to internet sales inquiries and customer leads
• Schedule appointments for the sales team
• Greet customers entering the dealership and assist with check-in
• Follow up with prospective customers via phone, text, and email
• Maintain accurate records in the CRM system

Qualifications

• Previous customer service, receptionist, or BDC experience preferred
• Automotive dealership experience is a plus but not required
• Strong communication and phone skills
• Comfortable working with computers and CRM systems
• Professional appearance and positive attitude
• Ability to multitask in a fast-paced environment

Benefits

• Medical, Dental, and Vision coverage
• Paid Vacation, Sick, and Personal Time
• 401(k) with employer contribution
• Opportunity for growth within the dealership

If you are customer-focused, organized, and looking to build a career in the automotive industry, we encourage you to apply.

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