Credentialed Veterinary Technician

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SUMMARY OF JOB PURPOSE AND FUNCTION

The Veterinary Technician supports the veterinarians in ensuring quality veterinary care for all pets,

advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital

environment.

ESSENTIAL RESPONSIBILITIES AND TASKS

• Live and exemplify the Five Principles of Mars, Inc. within self and team.

• Act as the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care and to

maximize the veterinarian's productivity. Lead communications with veterinarians and veterinary

medical team to maintain the flow of patients.

• Provide professional, efficient and exceptional service at all times. This includes performing procedures

that do not require veterinarian assistance, completing preparatory work for other procedures, ensuring

that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets.

• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, any diagnosis or

treatment, hospital services and other issues.

• Obtain relevant information and history from clients and maintain proper and complete medical charts.

• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following

standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.

• Assist with surgery as applicable.

• Utilize technical skills to the fullest, within state practice acts regarding duties of credentialed veterinary

technicians.

• Mentor other paraprofessionals in the hospital.

• Other job duties as assigned.

HIRING QUALIFICATIONS

COMPETENCIES

Leadership

• Personal Learning

• Customer Focus

• Peer Relationships

• Action Oriented

• Listening

Functional

• Ensure medical quality

• Effective communication

• Drive for Results

• Priority Setting