AI Operations Manager

Artificial Intelligence Operations Manager

Firehawk Aerospace is advancing autonomous systems, machine learning platforms, and AI-driven decision technologies for defense, commercial, and industrial applications. Our AI operations team develops and maintains high-reliability data pipelines, automated analysis workflows, and intelligent operational tools to support rapid innovation.

The Artificial Intelligence Operations Manager oversees daily operational activities within Firehawk's AI systems and automation programs. This role ensures reliable data handling, system monitoring, model deployment workflows, and documentation accuracy in compliance with all security, privacy, and quality standards. The ideal candidate has hands-on experience in AI system management, data operations, or enterprise automation with a strong focus on reliability, security, and scalable infrastructure.

Key Responsibilities:

• Leads enterprise AI deployment to streamline workflows, cut costs, and modernize processes.
• Lead the end-to-end lifecycle of AI projects—from ideation and model development to deployment and monitoring.
• Implement AI monitoring, data management, and QC traceability of end to end energetics/rocket motor manufacturing
• Support establishment of automated manufacturing capabilities
• Oversee data operations, including ingestion, transformation, and governance, ensuring accuracy, security, and compliance.
• Collaborate with cross-functional teams to identify opportunities for AI-driven automation and predictive analytics.
• Manage vendor relationships and evaluate emerging AI technologies for strategic adoption.
• Ensure compliance with cybersecurity, data privacy, and AI regulatory frameworks
• Maintain accurate operational records, run logs, system documentation, and model deployment notes
• Execute standard operating procedures (SOPs) for AI lifecycle management and automated systems
• Coordinate with engineering, data science, cybersecurity, and infrastructure teams
• Implement preventative maintenance programs for AI systems and automation tools
• Support continuous improvement initiatives focused on system performance and operational reliability

Basic Qualifications:

• Bachelors degree or equivalent experience in data operations, automation, or related technical field
• 7+ years of experience in AI operations, data pipelines, or automation platforms
• Understanding of cybersecurity, cloud architecture, and AI safety standards
• Ability to follow detailed procedures and maintain accurate documentation
• Strong leadership, communication, and teamwork skills
• Ability to obtain a Secret Clearance

Preferred Qualifications:

• Experience with AI model deployment, MLOps, or enterprise automation systems
• Prior experience in aerospace, defense, or highly regulated technical environments
• Bachelor's degree in Computer Science, Engineering, Operations, or related field
• 12+ years of experience in technical operations, IT infrastructure, or AI systems
• Experience with continuous improvement programs or lean operational methodologies

ITAR Requirements:

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Work Environment and Physical Requirements:

Employees in these positions must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to sit and to maintain attention to detail despite interruptions; may occasionally lift/carry/push/pull up to 25 pounds; may require minimal walking, standing for extended amounts of time, climbing, crouching, and/or bending; and vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. May require the ability to travel by air or auto. May require the use of personal protective equipment such as safety glasses, safety shoes, and shop coat.

Security Clearance:

May be required to obtain and maintain a U.S. Security Clearance at the appropriate level. Requires U.S. Citizenship. Must also be able to satisfy federal government requirements for access to government information, and having dual citizenship may preclude you from being able to meet this requirement.

Benefits at Firehawk Aerospace:

At Firehawk, we are committed to supporting the well-being of our employees and their families. Our comprehensive benefits package is designed to provide peace of mind and help you thrive both personally and professionally.

• Health Coverage: We offer 100% employer-paid medical premiums for employees and up to 75% coverage for dependents under select plans, with additional options for PPO and HDHP plans. Coverage begins the first of the month following your hire date.
• Dental and Vision Plans: Affordable dental and vision plans with extensive coverage options, including preventive care, orthodontics, and allowances for contacts and frames.
• Employee Assistance Program (EAP): Access to free, confidential services, including counseling, legal consultations, wellness coaching, and virtual concierge services to support your work-life balance.
• Flexible Work Schedule: Enjoy a 9/80 schedule option, allowing for greater flexibility and work-life balance.
• On-Site Perks: Complimentary snacks and refreshments to keep you energized throughout the day.
• Professional Growth: Mentorship opportunities with industry-leading engineers and engagement in cutting-edge projects at the forefront of aerospace innovation.

Equal Opportunity Employer Statement:

Firehawk is an Equal Opportunity Employer; employment with Firehawk is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.