Operations Manager

Operations ManagerThe Operations Manager is responsible for managing all aspects of a supply chain operation. This role requires a highly motivated, results-driven leader who thrives in a fast-paced environment and takes ownership of both performance and team development. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.Location: Frackville, PA Work Schedule: Wed-Sat, Day Shift Travel Specifics: 25% Competitive Compensation: Attractive annual salary of $87,000–$95,000 plus a performance-based bonusKey Responsibilities:Direct the operations of distribution, packaging, and transportation to achieve company objectives and exceed customer expectationsEvaluate overall operations and develop short- and long-term goals that drive performance and accountabilityOversee all warehousing, distribution, packaging, and transportation operations to ensure company and customer requirements are metLead with a mindset of continuous improvement, proactively identifying opportunities to enhance service, efficiency, and profitabilityDrive a culture of safety, accountability, and high performance across all teamsEnsure compliance with all company, customer, and government regulatory requirementsOwn and manage budget and P&L for operations with a focus on results and cost controlDevelop work plans that optimize staffing levels, control labor costs, and improve retentionMaximize quality and productivity by setting clear expectations, analyzing performance, and addressing gaps through coaching and developmentParticipate in the collection and review of performance metrics to drive informed decision-makingPrepare and submit weekly and monthly reports with a focus on performance outcomes and improvement opportunitiesDeliver a consistent, high-performance experience to both associates and customers through strong leadership and engagementBe part of a forward-thinking company that values creativity, accountability, and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect, inclusivity, and a shared drive to win.Minimum Requirements:5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.High volume e-commerce experienceStrong background in both inbound or outboundCritical thinking, problem solving and reasoning skills.Ability to work effectively with diverse personalities and communication styles.Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.Strong presentation, writing and speaking proficiency.Experience applying Lean, Six Sigma, or Kaizen principles preferred.Strong organizational skills.Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.Ability to work a flexible schedule to meet the operation's needs.Preferred Qualifications:Bachelor's degree in supply chain or Logistics or business-related field preferred.3PL experience.