Commercial Sales Associate II- Institutional Commercial Real Estate Lending (US)

Work Location: Boca Raton, Florida, United States of America Hours: 40 Pay Details: $23.25 - $30.75 USD TD provides fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience. Compensation policies allow colleagues to progress within the salary range over time as they advance in their role. The base pay actually offered may vary based upon a candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide more specific details for this role. Line of Business Personal & Commercial Banking Job Description The Commercial Sales Associate II provides ongoing Commercial Customer service documentation and loan system support as the Relationship Teams liaison on assigned accounts. CRE CSA Department Overview Manage and process overdrafts and prepare packages daily for review within the appropriate timeframe that adheres to audit credit policy/procedures. Manage & maintain financial reporting requirements within the Team's portfolio; track financial request letters, tracking and scanning within the appropriate timeframe that adheres to audit credit policy/procedures. Manage and assist with processing covenant compliance for Credit Management approval. Manage & assist with tracking the receipt and scanning of Insurance Certificates. Review and track various RM reports and follow up with RM/CS on clearing delinquencies, maturities and financial/loan exceptions. Manage & monitor Good Faith Reports. Manage & follow up to ensure new loans, renewals and modifications are booked & scanned correctly in all TD systems. Assist with the transfer of deposit and loan accounts between RMs. Monitor the loan and deposit accounts to ensure the correct RM is assigned. Assist and follow up on loan payoffs. Assist with data entry and maintenance of entities and opportunities in Salesforce/nCino, ensuring accuracy. Process and monitor Servicing Requests, advances, internal transfers, paydowns and payments in LT with proper authorization. Process invoices for payments. Process fees, scan credit/loan information to DocMan. Depth & Scope Provides professional and efficient service to external and internal customers. Analyzes transaction structure. Provides customer service functions. Provides administrative support to Relationship Managers. Assists the Relationship Manager(s) in closing loans, including assisting to clear conditions of closing, aiding in the preparation of closing packages and organizing the loan closing package. Provides financial statement support, including uploading and tracking of statements. Processes payments, advances, pay-downs, wires and line of credit adjustments. Supports Relationship Team with reporting, loan activities, delinquencies, correspondence preparation and tracking in loan information. Supports Relationship Managers with reporting, including pipeline and loan closing input on the Bank loan origination platform. Prepares correspondence and provides administrative support. Acts as the initial customer service contact and may initiate and facilitate customer research, ensuring a comprehensive solution to the customer. Processes customer transactions as necessary. Interacts with external customers as needed. Provides notarization services as needed. Processes more complex payments, advances, pay-downs, wires and line of credit adjustments. Initiates and facilitates customer research on complex issues. Assists Relationship Team with clearing and management exceptions. Serves as a resource for mentoring Commercial Sales Associates. Prepares correspondence under the direction and review of the Relationship Managers and Commercial leadership. Assists in the development and recommendation of procedures and process flow. Generates and distributes reports to the Relationship management team, including daily and monthly reporting. Education & Experience High school diploma or equivalent experience. 2+ years related experience required. Strong knowledge of commercial lending products, credit policy, loan documentation, and administration requirements, including legal and regulatory guidelines. Strong knowledge of commercial lending policy and procedures, including lending authority, loan structures, risk ratings, loan-to-value ratio and related information. Strong knowledge of commercial rate changes, billing processes, reading transaction histories, explaining late fees and interpreting technical loan system details for customers and the Relationship Team. Strong customer service skills. Analytical, problem solving and organizational skills. Strong attention to detail, including the ability to review large amounts of documents for accuracy. Excellent communication skills, both verbal and written. PC skills required (Word, Excel, PowerPoint). Knowledge of Relationship Team systems and software. Ability to multi-task with strong attention to detail. Ability to learn new tasks and systems at a fast rate. Physical Requirements Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment – Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The statements provided describe the general nature and level of work performed. They are not exhaustive. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Equal Employment Opportunity TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io, including your full name, best way to reach you and the accommodation needed to assist you with the applicant process. #J-18808-Ljbffr LRP Media Group