Operations Support Specialist

Overview Operations Support Specialist (Aegis Programs) | $75K–$110K | Palo Alto - Support critical defense manufacturing operations by coordinating sales orders, logistics, and compliance documentation across the Aegis product line. Ideal for candidates with 2–4+ years in operations, order management, or logistics who are detail-oriented, comfortable in ERP systems (JD Edwards a plus), and experienced working in regulated environments (ITAR/EAR, defense, or aerospace). This role supports our Aegis tube programs within a highly regulated defense manufacturing environment. For over 70 years, Microwave Power Products, Inc. (MPP) has powered innovation at the frontlines of aerospace, defense, and advanced medical technology. Our high-performance manufacturing and engineering teams enable mission-critical applications—from particle accelerators to radar systems—where quality and precision are non-negotiable. As part of a global network at TransDigm (TDG), MPP blends the agility of a focused site with the impact of an industry leader. We’re seeking individuals who thrive in environments where compliance, security, and operational excellence intersect. Leveling Leveling (determined At Offer) Operations Support Specialist I (Level 1) Experience: 1–3 years Executes defined tasks across order management, logistics, and documentation Works with guidance in regulated environments (ITAR/EAR, DoD, etc.) Learns internal systems (JD Edwards, Aegis tools, CAV) Operations Support Specialist II (Level 2) Experience: 3–5+ years Independently owns sales order flow, logistics coordination, and compliance documentation Navigates ERP and government processes with minimal oversight Troubleshoots issues, ensures audit readiness, and interfaces cross-functionally May support training or onboarding of junior team members Key Responsibilities Sales Order Support Serve as a key liaison for new and existing Aegis sales orders in JD Edwards. Provide a detailed review and timely updates to all Aegis sales orders. Prepare and deliver contract close-out notifications, maintain detailed support documentation. Administrative Support Prepare and manage accurate administrative documentation of Aegis product line including writing and submission Failure Analysis Reports (FARs), Scrap Tube, and Warranty Reports. Induct, ship, and manage entries of Aegis tubes in the CAV system in compliance with government property procedures. Manage receipt of rebuild microwave power tubes into the Aegis manufacturing/ERP system. Logistics Coordination Coordinate with government carriers for timely and compliant deliveries. To include incoming rework units and out going GFE for disposal at government facilities. Schedule, track, and manage Aegis shipments, ensuring proper retention and storage of end-of-day paperwork and delivery resolution. Compliance & Documentation Create and maintain new tube folders and update tube records in Aegis Manufacturing software. Stamp, and/or review of stamped Aegis tubes per compliance and manufacturing requirements. Support Aegis tube testing using specialized test set equipment to include capacitance testing, and visual inspection. Plan, manage and report annual CAV and GFE (Government Furnished Equipment) inventory audits. Support preparation of accurate documentation for Export on Demand and End-User Statements in compliance with ITAR/EAR. Preferred Qualifications 1–5+ years of experience in operations support, order management, logistics, or administrative coordination within a manufacturing environment (level dependent) Experience in regulated environments (ITAR/EAR, aerospace, defense) strongly preferred ERP experience (JD Edwards a plus) Strong understanding of shipping logistics and basic compliance documentation (domestic and international). Excellent communication, organization, and multi-tasking skills. Experienced in Microsoft Office Suite (Word, Excel, Outlook). Experienced in microwave tube manufacturing, RF power components, or defense electronics. Understanding of export compliance regulations (ITAR/EAR) and defense contract handling. Familiarity with CAV systems, GFE inventory, and cybersecurity protocols. Prior experience supporting DoD, aerospace, or defense contractors. What We Offer Salary of $75K to $110K depending on experience and leveling Comprehensive benefits including medical, dental, and vision coverage Generous 401(k) match Commuter benefits within the Stanford Research Park Complimentary EV charging Paid time off and holidays Training and opportunities for skill development and growth Our Workplace Commitment We value the unique and diverse skills, qualities, and backgrounds that each employee brings to MPP, and we respect each employee as an integral member of our growing team. MPP is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us. MPP is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics #J-18808-Ljbffr Microwave Power Products (MPP)