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Client Support Associate

$25 - $28 per hour

Safavieh Inc.

Job Description

Job Description

Description

We're looking for a reliable, organized, and customer-focused Delivery Coordinator & Customer Service Representative to help ensure smooth daily operations and exceptional customer experiences.

Responsibilities

  • Coordinate and schedule deliveries efficiently.
  • Communicate with drivers, customers, and internal staff.
  • Answer customer inquiries via phone, email, and text.
  • Track deliveries and resolve scheduling issues.
  • Process orders and maintain accurate records.
  • Handle customer concerns professionally and promptly.
  • Assist with delivery , tracking of online orders . 

Qualifications

  • Excellent communication and customer service skills.
  • Strong organizational and multitasking abilities.
  • Proficient with computers and Microsoft Office and Google Workspace.
  • Ability to work in a fast-paced environment.
  • Previous customer service, dispatch, or logistics experience is preferred but not required.

Compensation

  • $25.00-$28.00/hour 

  • Benefits – 401k (with 2% match), medical, vision, dental, paid holidays, vacation, and sick time

  • Company shuttle service available from the Port Washington LIRR station

  • Employee discount

  • Casual dress code, free parking, corporate discounts, and bagels every other morning 

Vacancy posted 6 days ago
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