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Senior Automation Service Engineer

$127.1k - $174.8k

Guardant Health, Inc.

Guardant Health seeks a Senior Automation Service Engineer to provide technical leadership and laboratory service support across multiple locations. The role focuses on installation, maintenance, and troubleshooting of complex automation systems within a sequencing workflow, with mentoring and cross-functional collaboration responsibilities.

Responsibilities

  • Perform installations, qualifications, preventative maintenance, troubleshooting, and repair of laboratory automation systems
  • Own instrument uptime by resolving service requests and assisting teammates on complex issues
  • Lead root cause investigations, implement corrective actions, and analyze equipment performance trends
  • Mentor Automation Service Engineers and develop standardized SOPs and service documentation
  • Collaborate with cross-functional teams on lab deployments, relocations, and operational scale-up projects

Requirements

  • Bachelor's degree in engineering or scientific discipline; advanced degree preferred
  • 5+ years of service engineering or instrumentation support experience
  • Expert-level knowledge of Hamilton liquid handlers and laboratory automation systems
  • Strong experience with Qiagen QiaSymphony, Agilent TapeStation, Illumina sequencers
  • Proficiency with CLIA, GMP, and regulated environment compliance
  • Demonstrated experience driving root cause analysis and continuous improvement initiatives
  • Strong leadership, communication, and cross-functional collaboration skills
Vacancy posted 28 days ago
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