Operations Supervisor

Weekend Shift, Friday-Sunday 6am-5pm

About the Role

As a Supervisor, Distribution Center, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.

What You’ll Do

• Manage the workflow of several departments in conjunction with individual department supervisors

• Develop and maintain accuracy standards to ensure unit inventory integrity

• Align with business partners to resolve issues and ensure efficient service

• Ensure dynamic staffing to meet company goals

• Effectively manage staff to meet productivity and cost goals

• Monitor safety and accident incident reports to reduce lost time and ensure performance best practices

• Evaluate and track level of service and accuracy standards

• Lead direct reports to achieve unit goals

• Increase associate engagement by developing and communicating a clear vision

• Maintain open communication, set clear objectives and remove barriers

• Develop an effective staff through coaching and performance feedback

• Follow all company, state, local and OSHA safety rules, policies and regulations to promote a safe work environment; promptly report any potential violations to the appropriate supervisor/manager

• Comply with all company policies, procedures, standards and guidelines, including those related to accuracy and productivity

• Maintain regular and acceptable attendance as set by the company and comply with dress code requirements

• Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.

What Skills You Have

Required

• Prior experience managing teams in a distribution warehouse environment

• Working knowledge of automated distribution and warehouse systems

• Bachelor’s or advanced degree

• Strong interpersonal communication skills

• Working knowledge of Warehouse Management Systems

• Flexibility in hours to support multi-shift operations

• Effective collaboration and teamwork skills

• Adept multi-tasking abilities

• Ability to satisfactorily complete company training programs and cross-train in at least 2 departments

Preferred

• 1-2 years of experience with Operations and Operational Support Systems (WMS, WCS, LMS)

• 1-2 years automated MHE and SQL experience

• Effective verbal and written communication skills

• Ability to work well under pressure and as a team for the achievement of customer satisfaction

• Ability to work under general supervision and use knowledge and experience to provide quality support to the user community