ASLP Patient Access Representative

Title: ASLP Patient Access Representative Employee Classification: Patient Access Representative Campus: University of North Texas Division: UNT-Provost SubDivision-Department: UNT-Col of Publ Affairs & Hlth Sci Department: UNT-Audiology & Speech - Lang Path-135370 Job Location: Denton Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible Position Overview The UNT Speech & Hearing Center Patient Access Representative will perform clerical duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence. Minimum Qualifications High school diploma or GED and one year of customer service experience; or any equivalent combination of education and experience. Knowledge, Skills and Abilities Ability to multi-task in a busy environment while maintaining professional composure. Skilled in consistently completing assignments on time, accurately and with attention to detail. Excellent customer service and strong communication skills. Demonstrates basic skills and knowledge of the position. Preferred Qualifications Experience in an audiology or speech-language pathology clinic. Job Duties Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultation. Maintain medical records, technical library, or correspondence files. Greet visitors, ascertain the purpose of visit and direct them to appropriate staff. Compile and record medical charts, reports, or correspondence, using a typewriter or personal computer. Receive and route messages or documents, such as laboratory results, to appropriate staff. Transmit correspondence or medical records by mail, email, or fax. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. Interview patients to complete documents, case histories, or forms, such as intake or insurance forms. Other duties as assigned. Physical Requirements Communicating with others to exchange information. Lifting and moving objects up to 20 pounds. Repeating motions that may include the wrists, hands and/or fingers. Sedentary work that primarily involves sitting/standing. Environmental Hazards No adverse environmental conditions expected. Work Schedule Monday-Friday, 8 a.m. to 5 p.m. Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding. #J-18808-Ljbffr University of North Texa