Hose Installation Technician

Job Description

Job Description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms

About PIRTEK USA

PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values: 
·        People – We foster an environment of mutual trust and respect. 
·        Integrity – We conduct ourselves with fairness and integrity. 
·        Real – We are authentic and transparent with stakeholders. 
·        Teamwork – We believe collaboration and teamwork drives great results. 
·        Excellence – We strive for excellence and provide the best service to our customers. 
·        Kaizen – We continuously improve in every way. 

PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition. Come join our growing team and keep your community operating! 

Who We’re Looking For

PIRTEK is hiring for a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours (on-call with incentive pay), so dedication and grit is essential. 

We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians: 

·        Are natural problem solvers
·        Are mechanically inclined 
·        Enjoy working with their hands 
·        Show passion and perseverance through their work 

Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides ongoing support through a 24/7 hotline for Technicians to ask technical questions. 

Job Description

Responsibilities

·     Adhere to all industry and PIRTEK safety standards 
·     Carry out service calls & sales visits in your local area 
·     Identify faulty hoses and/ or hose assemblies to service the customers’ needs 
·     Remove worn or broken hoses before fabricating and installing the new replacement 
·     Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations) 
·     Input service details into the online database to create accurate invoices 
·     Develop relationships with new and existing customers 
·     Maintain mobile service unit, tools, and equipment 
·     Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits 
·     Participate in the rotating On-Call schedule (with increased incentive pay) 
·     Perform other related duties as assigned 

Work Environment

You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.

·     Territory-based service areas 
·     Service locations may differ in terrain, noise level, temperature, common amenities available, etc. 
·     Oil, grease, lubricant, and other “messy” substances are frequently used 
·     You may be required to travel for training initiatives, at no cost to you 

Skills & Abilities Needed 

·     Sit, stand, kneel, bend, and/or stoop from moderate to extended periods 
·     Safely use ladders, step-ups, stairs, etc. 
·     Mechanically inclined – consistent use of hand tools & specialized equipment is required 
·     Good communication skills (verbal and written) 
·     Ability to navigate through customer objections to identify needs and execute sales 
·     Self-motivated & positive attitude through difficult jobs 
·     Able to work individually and as a team 
·     Lift up to 50 pounds 
·     Can safely & lawfully drive a large work van 

Qualifications

·     High School diploma or GED 
·     Driver’s License with clean driving record 
·     Experience in industrial development & construction, automobile/ marine/ field mechanics, or a related industry is a plus 

Benefits

·     Competitive compensation (increases with relevant experience) 
·     Health, Dental, Vision insurance 
·     On-call incentive pay 
·     Certified training program & 24/7 support hotline 
·     Company vehicle & phone 
·     Paid Time Off - 20 Days per year
·     Career advancement & promotions from within