IT Finance Systems Support & Project Coordinator

IT Finance Systems Support & Project Coordinator

We are seeking a IT Finance Systems Support & Project Coordinator to join our team at our West Chicago, Illinois location. This is a fantastic opportunity for a results-driven professional who thrives on solving business challenges, identifying opportunities, and building strategic partnerships. Reporting to IT Service and Infrastructure Director, this role will be playing a key role in bridging technology and finance operations by ensuring financial systems run smoothly and efficiently.

This position supports day-to-day system functionality, troubleshoots issues, and collaborates with cross-functional teams to implement enhancements and process improvements. Additionally, the role coordinates projects by managing timelines, tracking deliverables, and facilitating communication between stakeholders, ensuring initiatives are completed on time and aligned with business goals.

Salary Range: $88,027 - $105,633

Key Accountabilities:

• ERP & Finance Systems Support
• Project Coordination & Delivery
• Testing, Process Improvement & Reporting
• Collaboration & Governance

Experience/Qualifications Required:

Bachelor's degree in information technology, Information Systems, Business, Finance, or a related field; equivalent experience in lieu of a degree may be considered. Experience in IT application support, ERP support, systems administration, project coordination, or business systems roles. Experience supporting Finance or ERP systems, including Microsoft Dynamics 365 Business Central, Navision, or similar enterprise platforms preferred. Experience with reporting and analysis tools, such as Microsoft Power BI, preferred. Understanding Finance processes such as general ledger, AP, AR, billing, or financial reporting is highly desirable.

Skills and Competencies:

Strong troubleshooting and problem-solving skills in a business systems support environment. Knowledge of ERP systems, application support processes, and ticket management practices. Ability to gather requirements, document processes, and translate business needs into clear technical or functional actions. Strong project coordination skills, including tracking tasks, timelines, risks, and follow-ups. Ability to support testing, deployments, change management, and user training activities. Strong collaboration and communication skills, with the ability to work effectively across IT, Finance, and external vendors. Attention to detail with a focus on data accuracy, documentation, and process consistency. Strong organizational and customer service mindset.

Key Performance Indicators (KPIs):

Support Responsiveness & Service Quality, Project Coordination & Enhancement Delivery, System Reliability & Continuous Improvement

Key Relationships:

Internal – IT Service & Infrastructure team, Digital IT team, Finance team, Settlement team, regional finance users, business process owners, reporting and data teams. External – ERP vendors, implementation partners, consultants, and managed service providers.

With a promote-from-within philosophy and a variety of programs available to support continuous learning, Sims offers the opportunity for a rewarding career. We are committed to the ecologically sound and sustainable use of resources and strive to operate in a manner that minimizes waste and protects the environment. A career with SLS provides you with the opportunity to work with an organization whose goal is to be the world's safest and most responsible recycling company.