Business Development Consultant

Training Consultant

This Training Consultant will support strategic digital learning initiatives that enable dealer and customer adoption of Company's digital solutions.

Leverage AI-enabled tools, agents, and emerging technologies to enhance learning analysis, accelerate content development, improve learning maintenance processes, and support scalable, role-based learning solutions.

Conduct thorough learning needs analysis to identify performance gaps.

Translate findings into role-specific learning objectives that support business outcomes.

Support the design and development of comprehensive curricula targeting specific roles and responsibilities.

Coordinate input from cross-functional stakeholders to ensure training aligns with dealership priorities.

Proactively identify and engage Subject Matter Experts to contribute to learning initiatives, ensuring content reflects current practices and expertise.

Advocate for access to end users and frontline dealer employees to gather actionable feedback that informs learning design and continuous improvement.

Build partnerships across departments to secure SME participation and facilitate direct learner input throughout the project lifecycle.

Collaborate with Subject Matter Experts to ensure content accuracy and relevance.

Work with external vendors and internal teams to develop and implement high-quality training programs.

Apply adult learning theories and various instructional methods to enhance learner engagement.

Align learning initiatives with business objectives and measure their impact on performance.

Convert organizational strategies into practical and scalable training solutions.

Plan and execute change management strategies for smooth adoption of new learning initiatives.

Communicate effectively and coordinate projects for timely delivery.

Conduct quarterly evaluations to keep learning aligned with changing technologies, tools, and goals.

Eliminate overlapping training content, aligning materials to performance goals.

Set and manage expectations regarding project scope, funding, and timelines.

Ensure development timelines, modalities, and deliverables align with user needs and objectives.

Collaborate on design approaches that support scalability, maintenance, and adoption.

Evaluate and continuously improve learning effectiveness, adoption, and business impact.

Leverage feedback, performance data, and field input to refine learning experiences.

Recommend and test new methods to sustain long-term learning effectiveness.

Bachelor's degree in one of the following or a related field(s): Learning and Development, Instructional Design, Organizational Development, Business Administration or Management (with demonstrated experience in learning or enablement).

5-7 years of experience in learning and development, preferably supporting digital.

Proven ability to assess learning needs, develop role-based curriculum, and deliver scalable, business-aligned learning solutions.

Skilled in learning tools (LMS platforms).

Strong understanding of adult learning principles, content optimization and agile or iterative development cycles.

Experience in working in cross-functional, matrixed environments with subject matter experts (SMEs), product teams and enterprise partners.

AI-Enabled Learning Solutions: Experience using generative AI tools and AI-enabled workflows to support learning analysis, content development, personalization, and quality review, with a focus on scalable, accurate, and business-aligned learning outcomes.

Learning Needs Analysis & Performance Consulting: Proficient in assessing training requirements and identifying performance gaps to tailor learning solutions.

Role-Based Curriculum Development Support: Skilled in designing and developing comprehensive curricula targeting specific roles and responsibilities within the organization.

Content Authoring & Visual Storytelling: Ability to design visually engaging training assets. Understands layout, color theory, and visual hierarchy to support learner engagement.

Stakeholder Engagement & SME Relationship Management: Expertise in collaborating with various stakeholders and managing relationships with Subject Matter Experts to ensure content accuracy and relevance.

Collaboration with Vendors & Cross-Functional Teams: Effective in working with external vendors and internal teams to create and implement high-quality training programs.

Understanding of Adult Learning Principles & Learning Modalities: Knowledgeable in adult learning theories and various instructional methods to enhance learner engagement and retention.

Strong Business Acumen & Outcome-Focused Mindset: Ability to align learning initiatives with business objectives and measure the impact on organizational performance.

Ability to Translate Strategy into Actionable Learning Solutions: Capable of converting organizational strategies into practical and scalable training solutions.

Change Management Awareness & Adoption Planning: Proficient in planning and executing change management strategies to ensure smooth adoption of new learning initiatives.

Communication, Facilitation, and Project Coordination Skills: Strong in communicating effectively, facilitating training sessions, and coordinating projects to ensure timely and successful delivery of learning programs.

Experience managing timelines, inputs, and deliverables across cross-functional teams.

Critical Thinking & Problem Solving: Applies logic and sound judgment to connect learning needs with business priorities.

Content Authoring: Content Authoring & AI-Enabled Development Tools: Proficient in Articulate Rise 360, Storyline 360, Clipchamp, and other digital content development platforms. Leverages AI-assisted authoring tools to accelerate content creation, multimedia production, and learning asset maintenance while ensuring accuracy, quality, and learner engagement.

Learning Management Systems (LMS): Familiarity with platforms such as Workday Learning, or similar for course management, tracking and reporting.

Content Management & Collaboration: Familiarity with SharePoint, Microsoft Teams, for document collaboration and version control.

Data & Analytics Tools: Comfortable using Excel, LMS reporting dashboards, or basic PowerBI/Tableau reports to track engagement and training effectiveness.

Project Management Platforms: Experience with AzureDevOps (AzDO) to manage project backlogs, sprints, tasks, and cross-function collaboration.

Adaptability: Comfortable navigating ambiguity, shifting priorities, and evolving stakeholder expectations.

Strategic Thinking: Understands how learning solutions align with enterprise goals and dealer performance metrics.

Collaboration: Builds trust and alignment across digital product, vendors, dealer, and enterprise teams.

Attention to Detail: Catches inconsistencies in content design, or messaging that could confuse learners.

Communication: Communicates clearly and confidently both visually and verbally to diverse audiences.

Continuous Learning: Stays current with digital tools, learning trends, and feedback loops for ongoing improvement.

The typical base pay for this role across the U.S. is: $40.00 - $42.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.