Associate Underwriter/Underwriting Assistant

Role Description

Great American's Strategic Comp division is currently seeking an Underwriting Assistant (Associate Underwriter) to support our growing Underwriting Team. This is a full-time remote/work from home opportunity outside of Cincinnati, Ohio. If located in the Cincinnati area, this opportunity will be a hybrid schedule, working 4 days in the office and 1 day at home.

Here’s what you would be doing if hired for the position:

• The Underwriting Assistant will provide customer service and administrative support to the Underwriting department.
• Gathers data from several sources, including the clients, on new and renewal business for the underwriting decision process.
• Organizes the data and provides it to the Underwriters to help speed decision making.
• Maintains effective business relationships with internal and external customers in relation to the underwriting process.

Responsibilities (Training Will Be Provided):

• Performs a variety of policy administration tasks in support of the business within established production and quality guidelines.
• Reviews instructions from agent, underwriter, insured, broker, etc. to understand/determine what is needed to provide quotes, issuances, renewals, endorsements, etc.
• Enters information on quotes, issuances, renewals, audits, endorsements and/or cancellations/reinstatements based on rules and company procedures.
• Enters rate, premium and/or policy information into appropriate systems for policy updates/issuance.
• Maintains file accuracy and completeness.
• Orders, prepares and/or updates reports (i.e., loss reports, financial reports, loss run requests, etc.) and/or legal notices (i.e., Notice of Cancellation, non-renewal notice, etc.).
• Researches and resolves and/or corrects errors and/or issues.
• Prepares, assembles and/or issues policy/endorsements and associated documentation.
• Researches and reconciles premium/billing accounting discrepancies. Responds to premium/billing questions.
• Utilizes computerized systems for research, tracking, information gathering and/or troubleshooting (i.e., Excel/Word programs, legacy systems, internal systems, third party vendor delivered systems, etc.).
• Shares and/or conveys routine information via telephone, e-mail, fax or regular mail to underwriters, agents, brokers, reinsurers and/or insureds maintaining a professional demeanor in all situations.
• Participates in other departmental processes/projects, such as changes/enhancements to forms and screens, user acceptance testing for systems and policies, and reviewing impact to current policies/practices.
• Acts as a liaison with other departments and facilitates interdepartmental communication.
• May perform other tasks including support, imaging, mail, data entry, agent contracting support and/or supply functions.
• Builds working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization. Complies with company and regulatory guidelines.
• Performs other duties as assigned.

Qualifications

• Bachelor's degree is preferred.
• Underwriting assistant or internship experience with an insurance carrier or agency is preferred.
• Workers' Compensation or Property & Casualty lines experience is preferred.

Requirements

• Self-motivated and highly organized.
• Driven by attention to detail.
• Enjoys multi-tasking and working in a fast-paced environment.
• Enjoys supporting a team and working independently.

Benefits

• Competitive benefits packages for full-time and part-time employees.
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Paid Time Off and paid holidays.
• 401(k) plan with company match.
• Employee stock purchase plan and commuter benefits.