Manager General Outpatient Program

Manager Of General Outpatient Program

The Manager of General Outpatient Program is responsible for coordinating the General Outpatient Services Department which includes outpatient counseling and medication management services. In addition, the manager will coordinate the associated psychiatric rehab support services provided to clients with significant mental health concerns to help them improve their functioning within their communities. The psych rehab staff work in collaboration with outpatient therapists, psychiatrists, advanced practice nurses to meet the overall needs of the clients.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate In addition, our leaders will demonstrate an aptitude for: Ensure Accountability and Build Effective Teams Drive Vision and Purpose and Optimize Work Processes By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

Responsibilities include developing and overseeing the service workflow for client intake, assessment, treatment planning, care coordination, and discharge, ensuring timeliness for meeting certification and licensing standards. Ensures that required screenings and assessments of clients are completed through the person-centered treatment planning process, assisting and training as needed; uses information to assist staff in determining client goals and needed services. Develops and implements a psychiatric rehabilitation services model that supports clients with serious mental illnesses who are not eligible for or do not need ACT or ICTT levels of care. Supports staff in implementing identified evidence-based practices or treatment options associated with behavioral health disorders and integrate them into their individual practices. Trains and supports psych rehab staff in solution-focused interventions to assist clients with social, interpersonal, self-care, daily living, and independent living skills to restore stability, to support functional gains and to adapt to community living. Supports GOP and psych rehab staff in identifying resources, natural supports, and developing goals and objectives to use them effectively. Implements strategies for engaging families in treatment and involvement in supporting the client. Establishes relationships and communicates with other providers for care coordination, particularly health care providers. Oversees the discharging of clients to ensure that they have appropriate services in place to maintain their progress. Provides supervision to staff that includes coordinating team conferencing, department and agency meetings. Maintains detailed, accurate, and timely documentation in health record. Enhances and maintains professional expertise through educational activities and trainings. Ensures that staff meet their requirements for required data collection, client contact time according to treatment plan, and for agency productivity targets. Completes administrative tasks of approving payroll, mileage, benefit time, etc. Follows agency policies and standards for client rights and confidentiality. Perform other duties as assigned.

Minimum qualifications include a Master's level Licensed Independent Practitioner (LMHC, LICSW, LMFT) and at least 3 years experience working with in a behavioral health or human service setting. Experience in developing and/or coordinating programming with the targeted population is also required. Necessary special requirements include knowledge of SMI, SPMI, and SUD populations, understanding of mental health and substance use diagnoses, knowledge of community resources for clients and families with behavioral health disorders. Advocacy and coaching skills are also required. Valid driver's license and automobile liability insurance coverage for vehicle being used in accordance with Center requirements are also required. Ability to work collaboratively as a team to coordinate care for clients with intensive behavioral health needs.