Collision Estimator

Overview Group 1 Restoration Center in Houston is growing, and we're looking for a qualified Collision Estimator to join our team and help drive that momentum forward! Responsibilities Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information. Builds and maintains strong relationships with customers, insurance companies and co-workers. Listens to customer requests and completes a proper, clear explanation on the work order. Thoroughly checks the customers' vehicles to determine all damage to the vehicle include: structural, exterior and interior damage, overall body and mechanical issues. Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle. Review with the customer the cost effectiveness of repair versus replacement of parts. Determine costs associated with repainting or other applicable customizing that may be required. Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations. Other duties may be assigned by management Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors Qualifications 2+ years of Collision Estimator experience required OE, I-CAR, or other collision estimating certifications a plus Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word Ability to work independently and be self-motivated High school diploma or equivalent Valid driver license in the state that you will work and a good driving record Great attitude with high-energy personality Excellent customer service skills Professional appearance and work ethic Ability to work well in a process driven environment Outstanding communication skills in both verbal and written Benefits : Health, Dental & Vision insurance Life & Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening. #J-18808-Ljbffr