Automotive Lot Porter

Mercedes-Benz of Atlanta Northeast Service Annex and Pre-Owned FacilityMercedes-Benz of Atlanta Northeast is opening a new facility in Buford, GA and we are hiring. The site sits on 8.7 acres and totals 54,000 square feet, with 22 Mercedes-Benz service bays, 14 Sprinter bays, and 3 service drive lanes. It operates as a full Service Annex, service, parts, loaner vehicles, and detail, and it also sells pre-owned vehicles across all makes and models.We are family-owned and operated, providing a nurturing, supportive, family-like atmosphere for three generations. In a recent survey, employees expressed a genuine appreciation for their workplace, the culture of teamwork and the values and leadership that come from the top and spread through the entire company. That creates a positive energy for the whole team which helps make customers happier. It’s a true win-win!What We Offer:Free Health Insurance Option Available401k Match Options AvailableHSA Company Match ContributionDental and Vision Insurance AvailablePaid Vacations, Holiday Pay, PTO PayCareer Advancement Opportunities, Promote From WithinDiscounts on Products and ServicesFamily Owned and OperatedLong Term Job SecurityEssential Duties:Install seat, steering wheel, floor protection and ID tags in all vehicles taken in for serviceEnsure that all vehicles in the lot are lockedMaintain the parking lot in an organized, efficient mannerKeep new and used vehicles lots neat and orderlyMove customer and dealership vehicles as directedMake and implement decisions regarding maintaining and cleaning vehiclesMaintain new and used vehicles' appearance by cleaning interior and exterior of vehicles, replenishing fluids and replacing batteries as neededOperate overhead doors to assist customers and service employeesRemove the protective coverings and ID tags installed in the vehicle, prior to returning the completed vehicle to the customerInspect the vehicle for stains, debris and damages before returning the vehicle to the customer, and report any damages to management immediatelyReturn the vehicle keys to the appropriate Service AdvisorRemain in the service write-up area unless performing another task as directedUnderstand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc.Clean dealership areas (e.g., walkways and sidewalks) as neededUtilize all available information to ensure proper resolution of problemsUtilizing Fundamentals SkillsProvide prompt, efficient and quality service to the customers and dealershipTake the initiative to exceed customer satisfaction, even if it requires overcoming obstaclesPresent self as positive role model by demonstrating commitment to the department, customers, dealership and companyListen actively to understand others completelyManaging Demanding SituationsResolve all disputes and difficulties with professionalism and composurePrioritize work to ensure all deadlines are metAttend training classes as directed by managementQualifications:High school diploma or the equivalentOne year experience in an automobile retail environmentMust have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicleExcellent verbal and written communication skillsMust be insurableAbility to collaborate with the public, sometimes with several customers at a timeAbility to collaborate with other dealership personnelMust be a team player with impeccable honesty and integrityMaintain a high level of professional personal appearance and conductProficient knowledge of tools and materials needed to perform departmental duties ensuring a high level of customer satisfaction