Fine Dining F&B Manager Service & Team Leadership

Position Summary The F&B Manager will work closely with the F&B Director in executing day-to-day FOH operations and creating memorable dining experiences for our members and guests. The F&B Manager will support in leading and developing staff, guest satisfaction and quality of service, achieving financial targets, and overseeing the overall operations in accordance with the company's standards. The Specifics Supervise the day-to-day functioning of all Restaurant staff and operations Help execute events and F&B service throughout CORE Ensure staff is trained on quality service with a high-level focus on body language, eye contact, and proper verbiage Look to enhance the Member experience by continuous attention to our Member preferences Assist in ordering bar products - liquor, beer, wine, and consumables Perform a weekly inventory of Liquor and Wine and monthly full beverage inventory Assist in researching and conducting comprehensive beverage training for FOH staff Exercise quality control for both Services and Food and Beverage Support our CORE: Partners through appropriate management and supervision to include scheduling, assigning, and directing work; appraising performance, rewarding and counseling Partners; addressing concerns and resolving issues Resolve Member and guest complaints as appropriate to maintain a high level of customer satisfaction and quality Implement procedures to increase member satisfaction Coordinate food and beverage operations with other departments to ensure efficient member service Performing daily walk-through of all areas of the establishment to ensure full compliance with brand and company standards Ideal Attributes Resilience Experience and Qualifications 2+ years of management and supervisory experience in a restaurant, and hotel experience is preferred Strong background in fine dining and knowledge of service standards Extensive knowledge of food, wine, and beverages Excellent verbal and written communication skills Ability to remain calm under pressure and resolve guest conflict; strong customer service skills Experience in hiring, training, scheduling, and leadership best practices Strong interpersonal, leadership and team building skills Knowledge of Aloha or similar POS system Must have open availability; able to work nights, weekends, and holidays when needed #J-18808-Ljbffr