Client Advisor

Permanent Contract - KeyHolder Client Advisor - NEW YORK Join to apply for the Permanent Contract - KeyHolder Client Advisor - NEW YORK role at AMI PARIS Responsibilities Driving Sale - Keyholder will drive sales and performance and continually create engaging client experience and long‑term relationships with clients. - Supports team to achieve individual and store sales targets. - Sees business opportunities and possible challenges to help initiate changes and improve the business. Customer Relations - You will engage with customers in offering a unique experience and assisting them in exploring the world of AMI. - Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood. - Understands customer needs and proposes a relevant selection of products while encouraging cross‑selling. - Assists customers during fittings and accommodates any alterations when needed. - Drives the team to fully embrace a customer loyalty culture of building strong and long‑term relationships with clients. - Introduces new customers to the brand. Team Management - Supports team to achieve sales targets by keeping the stockrooms organized and stock level accurate, updating on all new arrivals and replenishment. - Brings the team together by representing and transmitting the AMI culture. - Continually shares with the team products and brand knowledge. - Ensures and coaches team members on new skills and selling techniques. - Conducts fun and energetic morning meetings/team debriefs; works hand and hand with team to strategise daily tasks and focuses. Visual Merchandising - Ensures the store is well maintained, presentation of products, cleanliness, maintenance of the premises, etc. - Actively participates in visual merchandising set‑ups using HQ directive and guidelines; proposes new ideas and suggestions for optimal selling. Operations Management - Manages and tracks best‑selling/slow‑selling to strategise action plan; supports tracking inventory levels and informs managers of stock errors. - Updates store trackers and communications boards for in‑store use. - Manages the cash vault and sets up cash pickups through Brinks. - Controls and oversees deliveries, transfers, damages, cycle counts, end of season, and all other back‑of‑house operations. - Develops and shares ideas to increase efficiency, supporting store initiatives and projects as needed. Requirements At least 2+ years of experience in retail management. Experience in stock managing, operations, or retail preferred. Familiar with sales techniques. Smiling, dynamic, involved, and excellent interpersonal skills. Team player with a strong sense of team leadership to deliver results beyond expectations. Mastering customer service skills and demonstrating ability to foster a customer‑service spirit. Strong interest and a good understanding of fashion and the luxury market trends. A second language would be appreciated. Benefits Join a fast‑growing and caring fashion house. Have a rewarding experience in a brand that promotes "Friendly Luxury". Join a stimulating and passionate team. Seniority level Director Employment type Full‑time Job function Sales and Business Development Industries Retail Apparel and Fashion Referrals increase your chances of interviewing at AMI PARIS by 2x. Get notified about new Keyholder jobs in New York, NY . New York, NY $60,000.00-$122,000.00 1 week ago #J-18808-Ljbffr