Manager of Technical Sales Specialists - Central
Sartorius North America
Manager of Technical Sales Specialists - Overview In this field-based leadership role, the Manager of Technical Sales Specialists drives high-quality technical engagement across demos, trials, and validation activities to strengthen opportunity progression and portfolio adoption. The role enables impactful collaboration across Central Sales, Business Units, and customers, contributing to better commercial outcomes and advancing complex scientific solutions. You will provide effective training and mentorship to field teams to drive adoption of Separations Technologies in the sub-region through demos, trials, technical consultations and applications support. Strategize with Sales to meet and exceed sales targets. Key Performance Areas (KRA) Team execution quality (validation success rate of demos/trials advancing to next stage, rework rate), team readiness & capability (mandatory training & certification completion, quarterly skill gap closure actions completed), opportunity progression (on‑time completion of technical milestones, % reduction in technical cycle time), CRM discipline (% CRM compliance, complete, accurate, updated within x hours), technical handover quality (SLA adherence for handovers to Central Sales / Regional Head), team-enabled adoption & conversion influence (% of won opportunities include complete technical validation by the team, documented team validation contribution to win rate uplift in quarterly reviews). Responsibilities Lead consistent team execution by coordinating priorities, supporting capability development, and ensuring high-quality technical engagement aligned with Business Unit and Central Sales expectations. Ensure high-quality and timely technical validation across demos and trials to strengthen customer fit, accelerate adoption, and improve conversion rates within the assigned region or cluster. Drive contribution to early-stage opportunity creation through structured qualification, timely technical engagement, and adherence to agreed coverage boundaries with Central Sales. Reinforce rigorous CRM documentation of technical activities, opportunity progression, and customer interactions to ensure pipeline hygiene, accurate forecasting, and data-driven commercial steering. Collaborate with Account Managers and cross-functional Business Unit stakeholders to enable smooth opportunity handovers, aligned customer messaging, and effective resource allocation. Capture recurring customer needs, workflow patterns, and competitive insights, and share structured feedback with Product Management and Product Development to inform portfolio improvements and sales enablement. Ensure accurate and complete technical input for scope-related contract sections by coordinating with Central Sales, Business Unit stakeholders, and Legal, safeguarding clarity and delivery feasibility without assuming commercial ownership. Qualifications Master's degree in Life Sciences, Biotechnology, Engineering, or a related discipline. 5+ years of experience in technical sales, applications consulting, or pre‑sales within a scientific or technical environment. Proven ability to act as a hunter and influencer with strong technical depth and capability to guide high-skilled specialists. Strong understanding of workflows, applications, and portfolio across assigned solution areas. Ability to interpret customer workflows, emerging needs, and competitive signals to guide team actions and strengthen technical positioning. Proficiency in CRM systems and structured sales processes, combined with strong documentation discipline. Strong communication, consultative selling, and cross‑functional collaboration skills. Willingness to travel >50% in a role focused on external customer engagement. Identification with our core values: Sustainability, Openness, Enjoyment. What We Offer Personal and Professional Development : Mentoring, leadership programs, internal seminar offerings. Worklife Balance : Paid vacation, sick time, corporate holidays, community service day, flexible work schedules. Making an Impact Right from the Start : Comprehensive onboarding, including a virtual online platform. Welcoming Culture : Mutual support, team spirit, international collaboration; communities on numerous topics such as coaching, agile working, and a businesswomen's network. Health & Well Being : Wide selection of health and well‑being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. Intelligent Working Environment : Working in smart buildings with the latest technology and equipment. Retirement Savings Plan : 401(k) with generous company match. Flexible Spending : HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account. Company Paid Benefits : Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate. Additional/Optional : Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service. Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e‑mail at View email address on click.appcast.io. #J-18808-Ljbffr Sartorius North America
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